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Front Office Manager

1 dia atrás

Albufeira, Faro, Portugal Vila Joya - Home, Restaurant & Spa Tempo inteiro

Feels like Home, Tastes like Paradise

At Vila Joya, every arrival is a story, every detail a promise, and every team member part of a family dedicated to quiet excellence.

Vila Joya, a charming home of 15 rooms and suites that combines elegant accommodations with exceptional restaurant venues, is searching for an experienced
Front Office Manager
. This key role requires a dynamic and strong leader to guide the reception team, who are responsible not only for guest check-ins and check-outs and ensuring an exceptional stay but also for welcoming and coordinating reservations for our restaurants.

As the "heart" of our home, the Front Office Manager will play a pivotal role in delivering an outstanding guest experience to both hotel residents and restaurant guests.

Key Responsibilities and our needs

We are seeking an experienced Front Office Manager who can inspire, lead, and support the team to create a welcoming and seamless experience for every guest. The ideal candidate will have:

  • Proven experience
    in a Front Office Manager role of
    at least 4 years
    , ideally in a boutique hotel or similar hospitality setting
  • Fluency in written and spoken in 2 languages:
    English
    and as a second one either
    Portuguese or German
    . Proficiency in any other language is an asset.
  • Do note that we can not sponsor or accommodate visa applications, hence
    all candidates need to have valid working authorization for Portugal.
  • Exceptional leadership skills to guide and motivate a close-knit team, fostering teamwork and professionalism
  • Strong skills in guest relations and communication, with the ability to handle all inquiries gracefully and efficiently
  • Ability to manage hotel front desk processes as well as oversee reservations and host services for all restaurants
  • An eye for detail and a service-oriented mindset, ensuring every guest feels at home
  • Flexibility to adapt to the needs of a varied and high-end clientele, also in working hours.
  • Adaptable and capable of integrating into a diverse team.

Overall, as the Front Office Manager, you will take charge of our reception and restaurant reservations, ensuring seamless operations and an exceptional first impression. You will coordinate and oversee all front-office activities, providing support and guidance to the team in managing guest arrivals, restaurant reservations, and creating memorable experiences. A balance of discretion and persistence will be crucial to fulfilling guest needs while upholding the hotel's high standards.

What you will get in return:


•
An inclusive work environment at our renowned location, celebrated for its excellent service and prestigious reputation. This is a full-time position.


• A dynamic team spirit - demanding excellence to bring out your best, yet compassionate and supportive when you need it most.


• Continuous workshops and training opportunities designed to elevate your professionalism, fostering growth in both your personal and career development.


• Competitive compensation above local industry standards, reflecting your experience and skills.

Enjoy additional perks, including all meals on property, participation in a tips pool, accommodation assistance, recognitions for exceptional work, and more.

If you have the experience, passion, and dedication to lead our team and contribute to a welcoming and distinctive environment, we'd love to hear from you. Send your application, CV, and a photo to We also welcome a
motivation letter in English
showcasing your writing skills, passion for hospitality, and eye for detail.

Accommodation Support

We know relocating can be challenging, which is why Vila Joya provides
affordable on-property or nearby staff accommodation options
, available as
shared or single rooms
, depending on availability. This makes your transition to the Algarve smoother and helps you settle comfortably into your new role.