Customer Support Representative – German

Há 2 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Customer Support Representative – German | Lisbon (On-site)

Start or grow your career in customer support with a stable on-site role in Lisbon.
This opportunity is open to candidates with or without prior experience, with structured shifts and additional benefits.

Position Details

Location: LACS Santos, Lisbon
Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026

Working Hours
  • Rotational shifts – Monday to Sunday

  • Between 08:00 – 00:00

  • Shuttle service provided for the last shift

Salary & Compensation
  • Base salary (no prior experience): €15,260 gross / year

  • Signing bonus: possible €2,000 – €2,500 (based on conditions and eligibility)

Requirements
  • German: Fluent / native level

  • English: Minimum B2 level

  • Open to candidates with or without customer support experience

  • Good communication skills and customer-oriented mindset

  • Availability to work rotating shifts, including weekends

Role Overview
  • Handle customer inquiries via multiple channels

  • Provide accurate information and effective solutions

  • Ensure a high-quality customer experience

  • Follow internal processes and quality guidelines

Why Apply?

Entry-level friendly role with full training provided
Possible signing bonus
Shuttle service for late shifts
Stable on-site position in Lisbon
International working environment

If you speak fluent German and are looking for a customer support role in Lisbon—whether you are experienced or just starting out—apply now



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