Danish Speaking Customer Support
1 semana atrás
Responsibilities:
- Provide high-quality customer support to Danish-speaking clients via phone, email, and live chat.
- Address customer inquiries, concerns, and technical issues, ensuring a prompt resolution.
- Assist with troubleshooting and guiding clients through product features and services.
- Maintain a thorough understanding of the company's products and services.
- Document and track customer interactions in the CRM system.
- Collaborate with other teams to escalate complex issues and follow up with clients.
- Continuously strive to improve customer satisfaction through excellent communication and problem-solving skills.
Qualifications:
- Native or fluent Danish speaker (C1/C2 level).
- Strong verbal and written communication skills in Danish.
- Proven experience in customer support or a similar role (preferably in a technical or service-oriented environment).
- Ability to handle multiple customer interactions simultaneously in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Excellent interpersonal skills and the ability to work well in a team.
- Good working knowledge of CRM systems and office software.
Offer:
- Competitive salary.
- Full-time
- Onsite position in Lisbon.
- Opportunity to work in an international and dynamic team.
- Training and career development opportunities.
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