Danish-speaking Customer Support Representative
1 semana atrás
Location: Lisbon
Full-time | Rotational shifts
Relocation Package Provided
Are you fluent in Danish and looking to start or grow your career in a vibrant, international setting? Join our customer support team in Portugal and represent a global brand while enjoying a dynamic and inclusive workplace. Whether you're supporting e-commerce, tech, travel, or lifestyle brands, you'll be part of a team that values quality service, empathy, and professional growth.
Your Responsibilities:-
Respond to customer inquiries in Danish via phone, email, and live chat.
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Assist with product or service questions, orders, returns, and account-related issues.
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Deliver an excellent customer experience by resolving concerns promptly and professionally.
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Use internal systems to track issues, follow up on cases, and escalate when needed.
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Collaborate with team members and managers to improve processes and customer satisfaction.
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Fluent in Danish (C2 level) both written and spoken.
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Good command of English (for training and internal communication).
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Excellent interpersonal and communication skills.
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Previous experience in customer service or call center environment is a plus, but not mandatory.
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EU passport or valid work permit for Greece (for relocation-based roles).
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Positive attitude, adaptability, and willingness to learn.
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Relocation package: including paid flight to Lisbon, airport pickup, and temporary accommodation.
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Competitive salary + monthly bonus incentives.
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Private health insurance.
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Paid training and ongoing coaching.
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A fun, international work environment with career development opportunities.
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The chance to live in Lisbon a beautiful, sunny destination with a low cost of living and rich culture.
Immediate openings available apply now
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