Dutch Customer Ambassador

Há 3 dias


Lisboa, Lisboa, Portugal speakit Tempo inteiro

Combine technical skills with excellent customer support

Join a multicultural international team and help clients solve issues while maximizing their experience with the company's products and services. If you are looking for a new job opportunity in a multicultural and vibrant environment in the capital of Portugal, this position would be perfect for you 

Responsibilities:

  • Provide technical and functional support to clients via phone, email, and chat.
  • Identify and resolve technical issues promptly.
  • Suggest improvements to enhance product and service usage.
  • Collaborate with product and engineering teams to improve the customer experience.
  • Monitor and report trends and recurring issues.
Requirements
  • Native Dutch and fluent English (B2)
  • Ability to understand and solve technical issues
  • Previous experience in customer support or technical support is a plus
  • Strong communication skills and professional attitude
  • EU citizenship or valid work permit for Portugal
Benefits
  • Monthly meal allowance
  • Private health insurance after 6 months
  • Career development and mentoring programs after 6 months. 
  • Multicultural environment (75+ nationalities)
  • Hybrid model. 
  • Relocation package: refund of the initial flight ticket. 
  • Accommodation and bills paid by the company. 
  • Performance bonus


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