Dutch-Speaking Customer Advisor

2 semanas atrás


Lisboa, Lisboa, Portugal BrightPathcompany Tempo inteiro

Location:
Lisbon, Portugal (On-Site)

Contract Type:
Full-Time, 40h/week (Rotational shifts)

Join a leading international BPO and build your customer service career in Portugal
Looking for a fresh start abroad and a stable career in customer service? Join a global industry-leading company in Lisbon and support one of the worlds most well-known brands. This is a great opportunity to work abroad, gain international experience, and grow professionally in a multilingual environment.

This position is ideal for Dutch speakers looking for
customer service jobs in Portugal
,
work abroad opportunities
, or
multilingual roles with relocation support
.

Responsibilities

  • Assist Dutch-speaking customers via phone, email and chat.
  • Provide accurate information, troubleshoot issues and ensure customer satisfaction.
  • Maintain clear and structured case documentation in internal systems.
  • Follow company guidelines and meet service level targets.
  • Escalate complex cases to specialized teams when required.

Requirements

  • Native or C2 level in Dutch.
  • B1/B2 level in English (for internal communication).
  • Strong communication and customer-centric mindset.
  • Ability to work on-site in Lisbon.
  • EU citizenship or valid work permit for Portugal.

Salary

  • 1,253 gross/month x 14 months (Exact salary may vary depending on project)

Benefits

  • Private health insurance.
  • Paid training.
  • Company events and multicultural team environment.
  • Opportunities for internal promotion and professional growth.

Relocation Package (for candidates moving from abroad)

  • Accommodation support or contribution (depending on project).
  • Reimbursement of flight ticket after successful onboarding.
  • Support with Portuguese documentation (NIF, NISS, bank account).
  • Airport pick-up.

How To Apply
Interested in starting your career in Portugal?

Send your CV in English or Dutch and confirm your
availability date
.

CustomerService #CustomerSupport #DutchJobs #NederlandstaligeVacatures #WorkAbroad #PortugalJobs #MultilingualJobs #BPOCareers #RelocationJobs #CustomerServiceJobs #DutchSpeakingJobs #HiringNow #CareerInPortugal #ApplyNow

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