Dutch-Speaking Customer Advisor
2 semanas atrás
Location: Lisbon, Portugal (On-Site)
Contract Type: Full-Time, 40h/week (Rotational shifts)
Looking for a fresh start abroad and a stable career in customer service? Join a global industry-leading company in Lisbon and support one of the worlds most well-known brands. This is a great opportunity to work abroad, gain international experience, and grow professionally in a multilingual environment.
This position is ideal for Dutch speakers looking for customer service jobs in Portugal, work abroad opportunities, or multilingual roles with relocation support.
Responsibilities-
Assist Dutch-speaking customers via phone, email and chat.
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Provide accurate information, troubleshoot issues and ensure customer satisfaction.
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Maintain clear and structured case documentation in internal systems.
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Follow company guidelines and meet service level targets.
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Escalate complex cases to specialized teams when required.
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Native or C2 level in Dutch.
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B1/B2 level in English (for internal communication).
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Strong communication and customer-centric mindset.
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Ability to work on-site in Lisbon.
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EU citizenship or valid work permit for Portugal.
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1,253 gross/month x 14 months
(Exact salary may vary depending on project)
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Private health insurance.
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Paid training.
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Company events and multicultural team environment.
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Opportunities for internal promotion and professional growth.
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Accommodation support or contribution (depending on project).
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Reimbursement of flight ticket after successful onboarding.
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Support with Portuguese documentation (NIF, NISS, bank account).
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Airport pick-up.
Interested in starting your career in Portugal?
Send your CV in English or Dutch and confirm your availability date.
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