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Revenue Operations Senior Analyst
2 semanas atrás
Job Title: Revenue Operations Analyst – GTM Reporting & Forecasting
Department: Revenue Operations
Reports to: Revenue Operations Director
Location: Lisbon. (Hybrid)
About Us
Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.
Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.
Opened in 2025, our Lisbon Regional Operation Center has grown to over 50 employees within less than ten months, with ambitious plans to expand to 300 employees by 2027.
About the Role
The Revenue Operations Analyst will report directly to the Director of Revenue Operations, GTM Reporting & Forecasting, and play a key role in enabling data-driven decision-making across the go-to-market organisation. This position supports the integrity, consistency, and governance of forecasting, reporting, and performance analytics across the GTM function, ensuring alignment between commercial and financial objectives.
The role will collaborate closely with Sales Performance Partners, Sales Leadership, Finance, and the Data Engineering team to enhance reporting frameworks, improve data quality, and document processes that ensure scalable, repeatable, and transparent reporting practices.
Key Responsibilities:
- Forecasting, Bookings & GTM Performance Reporting – Partner with Finance and GTM stakeholders to ensure accurate and consistent forecasting, bookings, and performance reporting. Support core operational processes including budgeting, compensation planning, and revenue performance tracking to align business execution with strategic goals.
- Data Reconciliation & Reporting Governance – Identify and resolve data integrity issues, contribute to the development of reporting governance, and help produce and maintain documentation outlining key processes, data definitions, and reporting standards.
- Bookings, Pipeline & True-up Reporting – Manage and reconcile bookings data, open pipeline metrics, and true-up processes to maintain accurate and timely revenue visibility.
- Revenue Forecast & Methodology Alignment – Partner with GTM and Data teams to harmonise CRM processes, define key GTM metrics, and support the evolution of consistent forecasting and reporting methodologies across business units.
- Management Reporting & Insight Production – Support preparation of Monthly Business Reviews (MBRs), leadership reporting packs, and narrative summaries that highlight performance trends, risks, and opportunities.
Required Qualifications and Experience
- Education: Bachelor's degree (minimum) in Economics, Finance, Business Analytics, or another quantitative field.
- Salesforce Expertise: Strong working knowledge of Salesforce, including opportunity management, data structures, and reporting.
- Analytical Tools: Advanced Excel skills required; proficiency in Power BI preferred (or other BI/visualisation platforms).
- Data Integrity Mindset: Proven ability to reconcile, validate, and analyse complex datasets into clear, actionable insights.
- Business Acumen: Solid understanding of GTM operations (Sales, Marketing, Customer Success), SaaS business models, and key performance metrics such as ARR, churn, and pipeline coverage.
- Cross-Functional Collaboration: Ability to partner effectively with Sales, Finance, Data Engineering, and other RevOps stakeholders.
- Communication Skills: Strong written and verbal communication in English, with the ability to produce executive-ready reports, insights, and documentation.
Why This Role Matters
This role is central to strengthening GTM reporting foundations, improving data quality, and enhancing forecast predictability and commercial performance across the organisation. The successful candidate will help shape a more rigorous, insight-driven Revenue Operations function — enabling better forecasting, financial alignment, and strategic decision-making across the business.
Working for us
At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills — and we thrive when we work together with openness, trust, and respect.
Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.
We celebrate the different ways people contribute and encourage everyone — from every background — to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.
If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in — come join us.
