Danish Customer Service Agent

Há 7 dias


Lisboa, Lisboa, Portugal RECRUITERS Tempo inteiro

Exciting Opportunity for Danish-Speaking Professionals in Portugal

Are you fluent in Danish (C2 level) and based in Portugal?

Looking for a fresh challenge in your career or ready to grow in the customer service sector?

If so, this could be your perfect role

Location:
Carcavelos ( 2 days on site)

Salary:
€870 + €770 Language Bonus + Meal Allowance + Performance Bonus (up to €178.50/month)

Our client, a European leader in the leisure gift market, is all about creating magical experiences. From adventure and well-being to gastronomy and memorable stays, they offer customers the widest variety of gift experiences in Europe.

If this sounds exciting, read on

What we're looking for:

  • Fluent Danish (C2 level)
    – required.
  • Fluent English – strong speaking and writing skills.
  • Customer service experience (preferably in call centers) or B2B support experience.
  • Ability to thrive in a fast-paced, dynamic environment.

Your role will include:

  • Assisting customers with orders, exchanges, and upselling opportunities.
  • Managing customer and partner interactions through phone, email, chat, and social media.
  • Recording customer details and ensuring timely follow-up on all cases.
  • Staying updated on product knowledge and company policies.
  • Collaborating with the team to exceed quality KPIs and strengthen the brand.

What's in it for you?

  • Competitive salary
  • Comprehensive training to help you succeed.
    Fully paid
  • Work from ANY country for up to 20 days/year
  • Monday-Friday schedule (8 am-5 pm).
    No nights shifts or weekend.
  • Health and life insurance provided by the company.
  • Weekly events and activities to keep you engaged and motivated.
  • Direct employment with the client.
  • Exciting opportunities for career growth

You can email to or call directly to



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