Junior French Speaking Customer Support

Há 2 dias

Braga, Braga, Portugal Cross Border Talents Tempo inteiro
Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
  • Assist customers with product information, order issues, and general inquiries.
  • Resolve customer concerns and escalate more complex issues when necessary.
  • Provide effective solutions to ensure customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system.
What We Are Looking For
  • Fluency in French (C2 level) and good communication skills in English (B2 level or higher).
  • Strong problem-solving skills and the ability to empathize with customers.
  • Flexibility to work Monday to Friday, 07:00 AM – 05:30 PM (rotational shifts).
  • Must be available to work on-site in Braga.
What We Offer
  • Competitive salary and benefits.
  • Private health insurance.
  • Paid training and ongoing support.
  • A friendly and supportive work environment.
  • Opportunities for career advancement.
Work Schedule
  • Monday to Friday: 07:00 AM – 05:30 PM (rotational shifts).
  • Days Off: Saturday and Sunday.

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