Inbound Sales Specialist
2 semanas atrás
Location: Lisbon, Portugal
Languages Required: Italian (Native) + English (B2)
Contract: Full-Time | Temporary (Renewable) | 1-Month Trial Period
Your Role
Join the front line of guest satisfaction As an Inbound Sales Specialist, youll represent HOTELS, a fast-growing European hospitality brand. Your mission is to turn inquiries into bookings, enhance guest experiences, and ensure every customer feels valued while working in a dynamic, multicultural environment in sunny Lisbon.
What Youll Be Doing
- Handle incoming calls, emails, and chats from Italian-speaking customers.
- Assist guests with reservations, availability, promotions, and room details.
- Provide personalized recommendations to maximize bookings and customer satisfaction.
- Support the sales team through upselling and cross-selling opportunities.
- Maintain accurate guest information in CRM systems and follow company procedures.
- Collaborate with your international colleagues to meet and exceed performance goals.
Compensation & Perks
For Local Candidates: 1,306.66 EUR gross/month (all-inclusive)
Includes:
Base salary
Holiday & Christmas bonuses
Monthly food allowance
For International Candidates: 1,050.00 EUR gross/month (all-inclusive)
Includes:
Competitive base salary
Room allowance
Holiday & Christmas bonuses
Monthly food allowance
Relocation Package Weve Got You Covered
If youre moving from abroad, well make your transition smooth and stress-free:
Airport pickup upon arrival
Full administrative support (residency, tax, banking setup, etc.)
Reimbursement of your initial flight
Annual return flight to your home country (EU residents only)
14 months of company-provided housing fully equipped and ready to move in
Welcome kit with essentials (bedding, towels, and more)
Live in Style
Our shared company apartments are designed for comfort and community:
- Fully furnished and equipped
- Utilities, Wi-Fi, and TV included
- Located within 2060 minutes of the office
- Perfect for meeting new friends and exploring Lisbon together
Beyond Work A Complete Experience
Free Portuguese language classes
Cooking and sports activities
Weekly social events and networking opportunities
Growth Opportunities
- Option to renew your contract and grow within the company
- Internal mobility and career development programs
Hiring Process
- Application Review
- Online Language Assessment
- Final Interview with Our Client
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