French Speaking Junior Customer Support Representative in Aveiro

Há 24 horas


Aveiro, Aveiro, Portugal CallForTalents Tempo inteiro

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat, providing timely and accurate information
  • Assist customers with issues related to products, services, and accounts
  • Resolve customer complaints efficiently, ensuring their satisfaction
  • Handle a high volume of inbound and outbound communications in a professional manner
  • Update customer accounts and document relevant interactions
  • Collaborate with internal teams to escalate and resolve more complex issues
  • Stay updated on product and service knowledge to provide informed responses to customers

Requirements:

  • Native French speaker
  • B2 level English proficiency (written and spoken)
  • Previous experience in customer service is preferred but not required
  • Strong problem-solving and multitasking abilities
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team and independently
  • Availability to work rotational shifts and maintain flexible working hours
  • What We Offer:
  • Competitive salary
  • Comprehensive training and ongoing development
  • Friendly and supportive work environment
  • Opportunity for growth within the company


  • Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative for French Television Channel in AveiroStarting date : July 10, 2024Location:Aveiro, Portugal Are you passionate about providing exceptional customer service? Do you have a knack for assisting customers and resolving their inquiries effectively? If so, we have an exciting opportunity for youPosition: Customer Service...


  • Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    We are recruiting a French-Speaking Customer Support based in Aveiro. This role is designed for candidates who enjoy customer-facing work and want to grow in a professional international environment. You will be responsible for delivering high-quality customer support while following defined processes and quality standards.Key role details:- Job title:...


  • Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    Join Our E-Health Revolution as a French-Speaking Customer Service Specialist Cross Border Talents is looking for native or fluent French speakers to join an exciting project in the E-Health Platform sector for our partner in Aveiro, Portugal. Make a difference by helping users navigate innovative health solutions while building a rewarding career in a...


  • Aveiro, Aveiro, Portugal CallForTalents Tempo inteiro

    Key ResponsibilitiesProvide professional and friendly support to French-speaking customers via phone, email, and chat.Assist customers with product inquiries, technical issues, and other service-related requests.Resolve customer concerns promptly and escalate issues as necessary.Maintain accurate records of customer interactions and actions taken.Deliver...


  • Aveiro, Aveiro, Portugal LJ Global Horizon Tempo inteiro

    Customer Service Representative – French (C2/Native) Location: Braga, Portugal Work Model: Hybrid / On-site Start Date: January 8, 2026 Schedule: Monday to Friday Rotational shifts between 07:00 – 19:00 Days off: Saturday & Sunday About the Company A leading Meal Card Company providing innovative employee benefit solutions, supporting...


  • Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    German Speaking Customer Service Representative - Porto (On-site) Location: Porto, PortugalWork Model: Onsite Working HoursMonday to Sunday: 06:00 – 21:00 (Rotative shifts)2 rotative days off Role Overview As a Customer Service Representative, you will be responsible for delivering high-quality support to customers, handling inquiries efficiently, and...

  • Customer Support Specialist

    1 semana atrás


    Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    Role Overview We are looking for a French-speaking Customer Support Specialist to join an international customer service team supporting end-users of a leading telecommunications service provider. In this role, you will assist customers across multiple channels, providing guidance on subscriptions, billing inquiries, and basic technical troubleshooting...

  • Customer Support Specialist

    2 semanas atrás


    Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    Role Overview We are looking for a French-speaking Customer Support Specialist to join an international customer service team supporting end-users of a leading telecommunications service provider. In this role, you will assist customers across multiple channels, providing guidance on subscriptions, billing inquiries, and basic technical troubleshooting...


  • Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    Kickstart Your Career in Customer SupportJoin a dynamic and supportive team where empathy, collaboration, and professionalism shape every interaction. If you're proactive, detail-oriented, and genuinely enjoy helping others, this is your chance to build a meaningful career in customer support.Role Overview:As a Customer Support, you'll be the first point of...


  • Aveiro, Aveiro, Portugal Next Job Abroad Tempo inteiro

    Join our clients' JTI Customer Experts team and become the primary point of contact for customer requests on behalf of our client.By partnering with the companys client – the international tobacco and vaping division of Japan Tobacco Inc. – they work towards a shared goal: building a business that is innovative, fast-growing, sustainable, and committed...