French Customer Service Representative

Há 2 dias


Aveiro, Aveiro, Portugal LJ Global Horizon Tempo inteiro
Customer Service Representative – French (C2/Native)

Location: Braga, Portugal
Work Model: Hybrid / On-site
Start Date: January 8, 2026
Schedule:

  • Monday to Friday

  • Rotational shifts between 07:00 – 19:00

  • Days off: Saturday & Sunday

About the Company

A leading Meal Card Company providing innovative employee benefit solutions, supporting businesses and employees through digital and flexible meal allowance services.

Role Overview

We are looking for a Customer Service Representative with C2/Native-level French to join our team in Braga. The role involves providing high-quality customer support to French-speaking clients, ensuring excellent service delivery and customer satisfaction.

Key Responsibilities
  • Handle customer inquiries via phone, email, and digital channels

  • Provide accurate information regarding meal card services and benefits

  • Resolve customer issues efficiently and professionally

  • Ensure compliance with company procedures and quality standards

  • Maintain clear and detailed records of customer interactions

Requirements
  • French language proficiency: C2 / Native level (no accent) – mandatory

  • Strong communication and problem-solving skills

  • Customer-oriented mindset

  • Ability to work in rotational shifts

  • Candidates must already live in or around Braga or Aveiro

Additional Benefits:

  • Meal allowance: 7.63 € per working day

  • Health insurance from day 1 

  • Position bonus for Braga: 20 € per month (12 months)



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