Android Support L1 Consultant
Há 5 dias
About the job:
We're hiring an experienced Android Support Consultant to join a cutting-edge project, supporting Android-based infotainment systems.
If you're passionate about mobile technology, automotive innovation, and delivering high-quality software support, this is your opportunity
Responsibilities:
- Investigate and resolve incidents related to Android applications running on automotive systems.
- Collaborate closely with QA teams and Android Engineers to determine the root cause of application defects.
- Utilize ADB commands, Android emulators, and physical hardware to test and debug mobile apps.
- Maintain detailed and structured documentation of issues, including logs, screenshots, videos, and analysis.
- Classify bugs and determine if they originate from the application layer or the Android OS.
- Work within agile, cross-functional development teams.
- Ensure adherence to the company´s Code of Ethics and Management in daily operations.
Required Skills & Experience:
- 3+ years of experience in Android Support, QA, or related mobile technology roles.
- Proficiency in Android debugging tools, emulators, and ADB command-line interface.
- Strong understanding of incident investigation, root cause analysis, and structured reporting.
- Previous experience with ticketing systems and clear documentation practices.
- Ability to communicate findings effectively in fluent English (written and spoken).
- Comfortable working in a hybrid setup with both onshore and offshore teams.
Nice to Have:
- Degree in Computer Science, Software Engineering, or related technical field (or equivalent work experience).
- Knowledge or hands-on experience with Android Automotive OS.
- Experience in automotive or embedded systems projects.
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