Empregos actuais relacionados com Freelance On-Site Support Technician L1/L2 – Part-Time - Lisboa, Lisboa - EVERIENCE

  • On-Site Support Technician L1/L2 – Part-Time

    Há 6 dias

    Lisboa, Lisboa, Portugal EVERIENCE Tempo inteiro

    Company Description Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a...

  • Help Desk Technician

    Há 6 dias

    Lisboa, Lisboa, Portugal Hays Tempo inteiro

    Hiring: IT Support Technician (Mid-Level) – Lisbon | Public SectorWe're looking for aMid‑Level IT Support Technician (Freelance)to support a Public Sector project in Lisbon. You'll handleL1–L2 helpdesk, manage end‑user environments, and ensure smooth issue resolution.Role DetailsLocation: Lisbon (Hybrid )-1st month fully onsiteType: Freelance |...

  • On-site Support Technician – IT

    2 semanas atrás

    Lisboa, Lisboa, Portugal Pro5 Tempo inteiro

    On-site Support Technician – IT & NetworksMain ResponsibilitiesThe on-site support technician provides local user support and ensures the maintenance, monitoring, and availability of IT equipment and services on site (in Lisbon)Mode: Hybrid (3 days remote. 2 in the office)Maintenance and User SupportProvide on-site hardware and software maintenance for IT...

  • Junior IT Support Technician

    1 semana atrás

    Lisboa, Lisboa, Portugal Conectys Tempo inteiro

    About the RoleJoin Conectys' IT team to deliver first-class end-user support in a Microsoft 365 and Windows 11 environment. You'll troubleshoot user issues, manage devices with Intune, and help us continuously improve our service.Location:Lisbon - on-site/hybrid (first 6 months fully on-site)About ConectysAtConectys, we're not your typical BPO—we're...

  • Functional Support L1

    1 semana atrás

    Lisboa, Lisboa, Portugal act digital Tempo inteiro

    We are looking for aFunctional Support Analyst – Client Facingto act as theprimary point of contact for usersexperiencing issues with aCLM/CRM applicationused at group level.This role combinesfunctional analysis, user support, incident coordination, and strong client-facing communication, working closely with IT teams, solution providers, and business...

  • IT Support W/ Temenos

    2 semanas atrás

    Lisboa, Lisboa, Portugal act digital Tempo inteiro

    Company Description Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris.In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in thirteen countries: Germany, Belgium, Brazil, Canada,...

  • L1 Support

    Há 5 dias

    Lisboa, Lisboa, Portugal act digital Tempo inteiro

    Descrição do emprego >3y, SQL, ITIL, AS400, com ENG e FR fluenteWhat you'll do:Provide front line support and act as primary contact for SLIB's clients and internal technical/support teams.Log all questions, incidents, problems and requests with accurate and complete informationResearch and respond to all calls, e-mails, and requests in a professional,...

  • Freelance Electrical Inspector

    2 semanas atrás

    Lisboa, Lisboa, Portugal Intertek Tempo inteiro

    Intertek is currently looking for a Freelance Electrical Inspector based in Portugal to support Vendor Inspections for various clients.RequirementsFreelance professional residing in Portugal. Technical background in Electrical Engineering or similar. Proven experience as an electrical inspector in industrial settings. Knowledge of international inspection...

  • Experienced Functional Assistant

    Há 2 dias

    Lisboa, Lisboa, Portugal Inetum Portugal Tempo inteiro

    Company Description Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good. Present in 19 countries with a...

  • Tech support with Calypso

    2 semanas atrás

    Lisboa, Lisboa, Portugal We Are META Tempo inteiro

    We're Hiring: Calypso Support Engineer — Rhino, are you out there?At WE ARE META, we connect Rhinos to projects where they can truly shine. If you are looking for growth, balance, and a team that truly supports you, this is the place for you. After all, we are experts at transforming raw talent into unstoppable force.Why you'll love being part of the...

Freelance On-Site Support Technician L1/L2 – Part-Time

3 semanas atrás

Lisboa, Lisboa, Portugal EVERIENCE Tempo inteiro
Company Description

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a "symbiotic age", where AI enhances talents and opens up new career opportunities.

Job Description

We are looking for a reliable and service-oriented On-Site Support (OSS) Technician L1/L2 to provide on-site technical assistance once per week in our Lisbon office. You will operate within an international environment and collaborate closely with remote IT teams based in France and Portugal.

Responsibilities :

  • Provide Level 1 and Level 2 technical support for hardware, software, and workplace services
  • Manage incidents and service requests through Jira and other ticketing systems
  • Troubleshoot and resolve issues related to laptops, desktops, peripherals, and office IT equipment
  • Perform user and access management tasks within Active Directory
  • Support meeting rooms, videoconferencing systems, and basic network and printing issues
  • Prepare, install, and deploy IT equipment (configuration, imaging, replacements)
  • Ensure accurate documentation, prioritization, and escalation of tickets when needed
  • Maintain a high standard of customer service in a multicultural environment
  • Coordinate and communicate effectively with remote IT teams in France and Portugal
Qualifications

Profile : 

  • Proven experience as an L1/L2 IT Support Technician
  • Good knowledge of Jira or similar ticketing platforms
  • Strong understanding of Windows environments, AD, and end-user devices
  • Excellent communication skills in both English and Portuguese
  • Customer-focused, autonomous, organized, and proactive
Additional Information

All our positions are open to people with disabilities

Level of Experience: 1-2 yearsDepartment: System & network functionsTypes of work contract: Independent subcontractor