French Speaking Payments Specialist full remote from Lisbon area or Porto area

2 semanas atrás

Lisboa, Lisboa, Portugal Workster Tempo inteiro


ATTENTION : Full remote from Lisbon area or Porto area ONLY 

Candidates must live within 1 hour from Lisbon or Porto to go to the office in case of emergencies.

French-Speaking Payments Specialist

Workster is partnering with a leading global technology company to find a dedicated and detail-oriented Payment Specialist for the French Market. This is a unique opportunity to work in a dynamic, fast-paced environment while supporting the companys payment operations.

Your Role:
  • Provide key support for Sales, Order Management, and Finance teams regarding payment-related issues.
  • Interact with payment partners to ensure the accurate and timely processing of payments, refunds, and other transactions (credit/debit cards, wire transfers, loans, leases).
  • Handle customer queries related to payments, refunds, VAT changes, invoice amendments, and reconciliation.
  • Manage low-incidence outbound calls and primarily work in back-office operations.
  • Maintain high accuracy and attention to detail in all payment processes.
  • Address escalated issues and collaborate with internal teams to resolve customer queries.
Your Qualifications:
  • Fluent in French (C2) and proficient in English (B2).
  • Strong communication skills, both written and verbal.
  • Excellent interpersonal skills with a professional attitude.
  • Ability to work in an information-sensitive and constantly changing environment.
  • High attention to detail and strong organizational skills.
  • Experience with SAP and MS Excel is an advantage.
  • Flexibility in working hours due to the nature of the payment volume.
The Offer:
  • Full training and integration into the team.
  • A professional and dynamic work environment with opportunities for growth.
  • Meal allowance and health insurance from day one.
  • A competitive salary package with holiday and Christmas bonuses.
  • Full-time position with 40 hours per week, on a rotating shift schedule (Monday to Sunday, 07:00 to 24:00).

Spécialiste paiement francophone 100% télétravail

En distanciel depuis la zone de Lisbonne ou Porto uniquement


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