Control Analyst

2 semanas atrás


Lisboa, Lisboa, Portugal WTW Tempo inteiro

About Us

WTW is not just another advisory, broking, and solutions company—we're a storied institution that's been turning risk into opportunity since 1828. From insuring the Titanic to supporting NASA's Moon Buggy, our legacy is built on innovation and resilience. And at our Lisbon Regional Delivery Hub, a dynamic team of 300+ professionals is driving that legacy forward every day.

The Opportunity

In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients' corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth.

What You'll Bring

The Level 2 Control Analyst contributes to the security and compliance of operations carried out by WTW CRB France. Following a plan defined by the Internal Control and Operations Departments, he/she performs second-level controls on all operational processes: subscriptions, fleet management, premiums/commissions, claims, and complaints. The objective of the position is to verify the proper application of procedures, identify discrepancies, and document the results to ensure control of operational and regulatory risks

Key responsibilities include:

Performing level 2 controls

  • Perform controls defined in the CRB control plan, according to the frequency and methodology communicated.
  • Examine the files, samples, or data extracts provided to verify the compliance and accuracy of the processing carried out by the operational teams.
  • Apply the control checklists and analysis criteria in a consistent and documented manner.
  • Identify any anomalies, discrepancies, or non-conformities observed, classifying them according to their nature and severity.
  • Ensure full traceability of controls.

Documentation

  • Populate monitoring and reporting tools (dashboards, databases, control platforms).
  • Report major deviations requiring further analysis or corrective action.

Continuous improvement and quality of the process

  • Propose adjustments to control grids or operating procedures when inconsistencies or inaccuracies are identified.
  • Contribute to improving the reliability of control data (accuracy, consistency, completeness).

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