Technical Advisor for Search Engine Company

2 semanas atrás


Lisboa, Lisboa, Portugal Eugenia Talent Tempo inteiro


Type of position

Full-time position

Key languages

Native level of German

Sector

Customer Service / Technical support

About our Client

Are you a passionate for Customer Service? Would you like to work the leader company in Search Engine Industry? This company provides its clients with services and systems while ensuring its top quality If you speak native German and you would like to work in Lisbon, reach out to us

The Offer


• Assist customer by the telephone, emails and chat

• Offer technical assistance on the platform

• Apply the correct escalation process when necessary

• Be an active listener. Show yourself always available to understand and ask clear questions to help the customer

• Identify, study and propose the best solution to help the customer

• Provide good customer service, making sure the customer is always happy once the interaction is finished

• Gather all relevant information into the system and always make sure you deliver a high level of service

Requirements


• Excellent communication skills in German and intermediate level in English

• Experience in technical troubleshooting is a plus

• Genuine care giver with a problem solver mind

• Able to multi-task, proactive and good with time management

• Comfortable with phone calls, email writing and social media

Benefits


• Salary package with performance bonuses

• Permanent contract

• Accommodation provided for a special fee

• Relocation flight reimbursement

• Initial training, and continuous learning opportunities

• Team building activities

• Great office space with plenty of restaurants and shops nearby & a coffee and chatting area.

The Process

1. Submit your application and don't forget to send an updated CV
2. Get a call by our Recruitment Specialist
3. Start your interview process
4. Get selected
5. Start your journey



  • German Search Engine

    2 semanas atrás


    Lisboa, Lisboa, Portugal LJ Global Horizon Tempo inteiro

    Location: Lisbon, Portugal Starting date: 11 December 2025 Contract: 6-month full-time, on-site Languages Required: German (mandatory) + good English Working Schedule: Monday to Friday 08:00 to 20:00 (rotational shifts) Saturday & Sunday 08:00 to 17:00 2 rotational days off per week About the Role We are looking for a German-speaking Search Engine &...


  • Lisboa, Lisboa, Portugal Jobsonboard Tempo inteiro

    We are looking for Danish-speaking candidates with strong English proficiency to join an on-site technical customer service team dedicated to enhancing online search experiences. This position involves guiding users, solving technical problems, and contributing to the accuracy and quality of digital search functions.Your main responsibilities include...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Content Moderator (German + English) for a Leading Search EngineLocation: Lisbon, PortugalStart Date: 18th November 2024 Immediate StartReady to Make an Impact? Were looking for language enthusiasts fluent in German and English to join our Lisbon team as Content Moderators for a major search engine Help ensure that users worldwide experience...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the Role We are looking for a French-Speaking Customer Advisor to join a dynamic and international team based in Lisbon, Portugal. This role offers a unique opportunity to work on a globally recognized search engine project, delivering high-quality support to French-speaking users worldwide. No previous customer support experience is required. If...


  • Lisboa, Lisboa, Portugal AUTODOC Tempo inteiro

    Company Description AUTODOC is the largest and fastest-growing auto parts ecommerce platform in Europe. Present across 27 countries with over 5,500 employees, AUTODOC generated revenue of over €1.5 billion in 2024, supplying more than 8.4 million active customers with its 6.6 million vehicle parts and accessories for car, truck, and motorcycle brands. ...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Take Your Career to the Next LevelWe're seeking a driven Technical Customer Success Specialist to join our innovative and dynamic team If you're adaptable, personable, and thrive in a fast-paced environment, this is the perfect opportunity for you.Role Overview: As a Technical Customer Support Specialist, you'll interact with clients through various...

  • French Customer Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal speakit Tempo inteiro

    Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our client's multicultural team and make a real impact on our client's business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a...


  • Lisboa, Lisboa, Portugal Cbtalents Tempo inteiro

    Location: Lisbon, Portugal (On-site) Start Date: 08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as a German-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a...

  • Italian Customer Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal speakit Tempo inteiro

    Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our client's multicultural team and make a real impact on our client's business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a...

  • Premium Journey Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Sweet Carolina Travels Tempo inteiro

    , PermanentPosition: Premium Journey AdvisorCompany Overview:Sweet Carolina Travels is a leading luxury travel company that specializes in creating personalized and unforgettable journeys for our clients. We are dedicated to providing exceptional service and creating unique experiences that exceed our clients' expectations.Job Description:We are seeking a...