Account Executive

Job Title: Account Executive

Location: Hybrid (Lisbon)

Contract: Full Time, Permanent

About us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.

Opened in 2025, our Lisbon Regional Operation Center has grown to over 50 employees within less than ten months, with ambitious plans to expand to 300 employees by 2027.

About the role

The Account Executive is responsible for driving new business opportunities and developing existing customer relationships within their territory. This includes managing the customer acquisition process from lead to close and actively developing pipeline whilst delivering short-term results.

The Account Executive role is to ultimately help us meet our customer acquisition and revenue growth targets within their territory.

Main Responsibilities:

• Meet monthly / quarterly targets by driving new opportunities and successfully selling our solutions into new accounts.
• Manage the entire new business sales process from lead to close, to ensure delivery against key performance metrics
• Pipeline development through a combination of cold calling, email campaigns and market sector knowledge / networking.
• Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.
• Daily update of CRM with accurate customer and pipeline data
• Accurate monthly forecasting and revenue delivery
• Experience in selling software solutions, especially in the kitchen and bathroom industries, would be advantageous.

Required Skills

• Sales representative with a focus on new business sales, ideally supporting small to medium-sized companies.
• Ability to effectively manage a designated territory, including identifying and prioritizing target accounts and allocating resources accordingly.
• Proficiency in managing the entire sales process from lead generation to closure. This includes skills in prospecting, qualifying leads, conducting product demonstrations, negotiating contracts, and closing deals.
• Proficiency in negotiating terms and pricing with customers to maximize revenue while ensuring customer satisfaction and retention.
• Fluency in English is required
• Track record of meeting sales targets and KPIs monthly and quarterly.
• Excellent verbal and written communication skills.
• A proactive and results-driven mindset.
• Strong skills in building and nurturing customer relationships, both with existing clients and new prospects.

Desired Skills

• Familiarity with CRM systems (such as Salesforce), Microsoft Office suite, and other sales productivity tools is beneficial for managing customer data, forecasting, and reporting.
• A good understanding of the kitchen and bathroom industries, including knowledge of industry trends, competitors, and key stakeholders.
• Ability to analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
• Strong organizational skills, managing multiple accounts, prioritizing tasks, and meeting deadlines consistently.

Working for us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills — and we thrive when we work together with openness, trust, and respect.

Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone — from every background — to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in — come join us.