Service Specialist Service Specialist

Há 3 dias

LindaaVelha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

Position Snapshot 

Temporary position

Location: Linda-a-Velha

Company: Nestlé Portugal 

Grade: K1 

Full-time/Hybrid mode 

Position Summary 

Nestlé is currently looking for a Service Specialist. You´ll be responsible to drive service performance by proactively identifying and resolving potential service issues and proactively communicate issues as identified.     

A day in the life of  Service Specialist 

Monitor all physical movements within the transportation plan, ensuring shipments flow as planned and are delivered on time.Identify potential disruptions early and implement effective corrective actions to maintain expected customer service levels.Proactively communicate load status and action plans to both internal and external stakeholders.Apply service strategies, aligning customer segmentation with daily problem‑solving activities.Identify recurring or systemic issues related to carriers, distribution canters, customers, traffic, weather, etc., and develop sustainable solutions.Use continues improvement principles and tools to identify performance gaps and drive continuous improvement.

What will make you successful…

Provision of services in a domestic context, for single or multiple customers.Domestic transport operations, ensuring efficiency and on‑time performance.Strong problem‑solving capabilities, providing quick and effective responses to unforeseen situations.Ability to manage potentially conflicting KPIs, particularly balancing cost vs. service.Knowledge of Safety, Health and Environment principles, as well as Quality regulations and best practices.Understanding of end‑to‑end Supply Chain processes.

  • Customer Service Specialist

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha / Braga (Portugal)Company: Nestlé Business ServicesFull-time/Hybrid mode or 100% Remote (after an initial learning period)C1/C2 level in ItalianAbout UsNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement...

  • Customer Service Specialist

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestlé USA Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha / Braga (Portugal)Company: Nestlé Business ServicesFull-time/Hybrid mode or 100% Remote (after an initial learning period)C1/C2 level in ItalianAbout UsNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement...

  • Customer Service Specialist

    1 dia atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position Snapshot Location: Linda-a-Velha / Braga (Portugal) Company: Nestlé Business Services Full-time/Hybrid mode or 100% Remote (after an initial learning period) C1/C2 level in Italian About Us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer...

  • Customer Service Specialist

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestlé USA Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha / Braga (Portugal)Company: Nestlé Business ServicesWorking model: Full-time. 100% remote or Hybrid mode (remote after an initial training period)C1/C2 level in FrenchAbout UsNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and...

  • Customer Service Specialist

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestlé USA Tempo inteiro

    Position SnapshotLocation: Lisbon (Linda-a-Velha) or BragaCompany: Nestlé Business ServicesFull-time/Hybrid model or 100% remoteFluent in Dutch and English (C1 level required)About UsNestlé Business Services (NBS) is at the core of the Nestlé Group. We provide services in Supply Chain, Finance, Human Resources, Digital and Social Media, CRM, and consumer...

  • Customer Service Specialist

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position Snapshot Location: Lisbon (Linda-a-Velha) or BragaCompany: Nestlé Business ServicesFull-time/Hybrid model or 100% remoteFluent in Dutch and English (C1 level required)About UsNestlé Business Services (NBS) is at the core of the Nestlé Group. We provide services in Supply Chain, Finance, Human Resources, Digital and Social Media, CRM, and...

  • Customer Service Specialist

    Há 6 dias

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha (Lisbon) / BragaCompany: Nestlé Business ServicesFull-time/Hybrid modeFluent in English (Level C1)About UsNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé — and iconic brands...

  • Customer Service Specialist

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestlé USA Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha (Lisbon) / BragaCompany: Nestlé Business ServicesFull-time/Hybrid mode or 100% remoteFluent in English and GermanAbout UsNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to...

  • Customer Service Specialist

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha (Lisbon) / BragaCompany: Nestlé Business Services Full-time/Hybrid mode or 100% remote (after an initial learning period)Fluent in English and GermanAbout Us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer...

  • Customer Service Specialist

    1 semana atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position Snapshot Location: Linda-a-Velha (Lisbon) / Braga Company: Nestlé Business Services  Full-time/Hybrid mode or 100% remote (after an initial learning period) Fluent in English and German About Us  Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and...