Empregos actuais relacionados com Customer Service Team Leader – Italian Market - Cascais, Lisboa - Smartbox Group
-
Cascais, Lisboa, Portugal JoB Training & Coaching Tempo inteiroZusammenfassungFür diese Position werden ausschließlich lokale Kandidaten berücksichtigt. Es wird keine Visumsunterstützung angeboten. Relocation innerhalb des Landes wird unterstützt. Gesucht werden ausschließlich Deutschsprachige auf C1/C2-Niveau. Es handelt sich um eine unbefristete Vollzeitstelle vor Ort. Das Jahresgehalt liegt zwischen € und €...
-
Italian Content Moderator in Lisbon
Há 7 dias
Cascais, Lisboa, Portugal Cross Border Talents Tempo inteiroProtect the Online Shopping Experience – Join as a Content ModeratorDo you care about creating a safe, reliable, and enjoyable e-commerce environment? This is your chance to play a key role in safeguarding a global platform by reviewing content with precision, fairness, and cultural sensitivity. If you're detail-focused, understand policy compliance, and...
-
Cascais, Lisboa, Portugal Cross Border Talents Tempo inteiroFlemish-Speaking Customer Service RepresentativeLisbon | Hybrid | Full-timeStart date: 15 January 2026 Work-life balance meets an international career in Lisbon Working hoursMonday to Friday: 08:00 – 17:00Days off: Saturday & Sunday Salary & benefits Salary: €1,100 per month (14 payments) Complexity Bonus: €100 per month (11 months) Hybrid working...
-
German Customer Support Specialist
Há 7 dias
Cascais, Lisboa, Portugal Cbtalents Tempo inteiroOpportunity: We are currently recruiting a dedicated German-Speaking Customer Support Specialist to join our team in Lisbon. This role is based entirely on-site and offers an excellent opportunity to launch or advance your professional career within a vibrant, international business environment. Role Summary: You will be the primary contact point for our...
-
Cascais, Lisboa, Portugal Cbtalents Tempo inteiroWe are actively seeking an enthusiastic and highly proficient Dutch-speaking professional to join our international team in Lisbon as a Client Engagement Specialist. This role is pivotal in ensuring seamless and superior support for our valued policyholders in the Dutch market. The Role in Detail: Customer Experience Champion As a Client Engagement...
-
Cascais, Lisboa, Portugal JoB Training & Coaching Tempo inteiroTitel:Kundenbetreuer (m/w/d) DeutschsprachigOhne Erfahrung Willkommen (Start: 10. Nov. 2025)Ort:Lissabon Santos (Vor-Ort)Beschreibung:Du bistpositiv, kommunikativund suchst den perfekten Einstieg in die Berufswelt oder eine neue Herausforderung? Wir suchen enthusiastische deutschsprachige Talente, die unser Team in Lissabon verstärken. Als Teil eines...
-
Bartender/ Bar Staff
Há 6 dias
Cascais, Lisboa, Portugal Global Talent Tempo inteiroWere looking for an energetic and friendly Bartender / Bar Staff to join the team at a vibrant bar in the heart of Cascais. Youll be part of a dynamic and supportive environment, serving amazing clients and working with a great team.What you'll do:Serve drinks and snacks to customers at their tablesProvide a warm, friendly, and professional serviceSupport...
-
Luxury Travel Advisor
Há 7 dias
Cascais, Lisboa, Portugal Affinity Travels Tempo inteiroLocation: Remote Work from Anywhere in Portugal, Spain, the US or Latin America About the Opportunity Do you have a passion for travel, a flair for luxury, and a desire to build a flexible career? Were seeking motivated individuals to join our global team as Luxury Travel Advisor, helping clients plan unforgettable outstanding experiences. No prior...
-
Motion Graphic Designer
Há 6 dias
Cascais, Lisboa, Portugal CadenzaLux Tempo inteiroMotion Graphic Designer / Marketing Assistant (Estágio com Progressão)Localização: Alcabideche, CascaisModelo: Presencial (segunda a sexta-feira, 9h–18h)Idiomas: Inglês fluente obrigatório + bons conhecimentos de portuguêsRegime: Estágio (2 meses) com progressão para full-timeSobre a CadenzaLuxA CadenzaLux é uma empresa portuguesa de...
-
Italian Remote Customer Support Specialist
4 semanas atrás
Cascais, Portugal Cbtalents Tempo inteiroA leading recruitment agency is seeking an Italian-speaking Customer Support Representative to work remotely from anywhere in Portugal. This role involves handling customer inquiries, providing product support, and delivering outstanding service in a multicultural team. Candidates must have proficiency in Italian and a European passport. The position offers...
-
Italian Customer Specialist
3 semanas atrás
Cascais, Portugal Cross Border Talents Tempo inteiroA dynamic customer service company in Lisbon is seeking a motivated Italian Customer Specialist. You'll provide exceptional assistance through various channels, ensuring a smooth experience for users. The ideal candidate is customer-focused, has strong communication skills, and is looking to grow in a vibrant team. The role offers competitive compensation,...
-
Home-Based Italian Customer Happiness
2 semanas atrás
Cascais, Portugal Cross Border Talents Tempo inteiroRemote Italian-speaking Sales Associate needed for a tech brand. Responsibilities include sales and customer support. Requires fluency in Italian and B2 English.
-
Bilingual Marketing Support Specialist
3 semanas atrás
Cascais, Portugal Cross Border Talents Tempo inteiroA customer support solutions company is seeking a Marketing Customer Support Representative fluent in Italian and English for its Lisbon office. The role involves providing B2B customer support, troubleshooting issues, and collaborating with internal teams to enhance customer experience. Ideal candidates should possess strong communication and...
-
Bilingual Marketing Support
3 semanas atrás
Cascais, Portugal Cross Border Talents Tempo inteiroA recruitment agency in Lisbon seeks a Marketing Customer Support Representative proficient in Italian and English. You will deliver B2B customer support, focusing on product troubleshooting and customer education via email and chat. The ideal candidate possesses strong communication skills and a customer-centric approach. Compensation includes a base...
-
Team Leader Logística
2 semanas atrás
Cascais, Portugal Makro Cash & Carry Portugal Tempo inteiro**Team Leader Logística | Makro Cascais** **QUEM SOMOS?** A MAKRO é filial portuguesa do Grupo METRO, líder no mercado da grande distribuição. Estamos presentes em 25 países e o nosso propósito é viver a paixão pela gastronomia portuguesa, levando ao mundo a sua diversidade. Somos uma empresa global que atua localmente. Os nossos produtos e...
-
On-Site Multilingual Customer Service Rep – Lisbon
4 semanas atrás
Cascais, Portugal Lingo-nova Tempo inteiroA multilingual service company in Lisbon is seeking a Customer Service Representative. The successful candidate will provide customer support across various communication channels and assist users with their inquiries. To excel in this role, candidates must demonstrate native or C2-level proficiency in one of the listed languages and possess B2+ English...
-
Customer Service Representative German
4 semanas atrás
Cascais, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative German & English (Portugal 100% Remote) Location: 100% Remote from Portugal (relocation support available if moving from abroad) We are looking for German-speaking Customer Service Representatives with good English skills to join a dynamic project for a leading car brand. What youll do: Provide customer service support in...
-
Search Engine
2 semanas atrás
Cascais, Portugal LJ Global Horizon Tempo inteiro🌍 About the Role Are you fluent in Dutch and English and passionate about technology and problem-solving? Join an international team in Lisbon as a Search Engine / Technical Customer Support Agent, where you’ll help users navigate and resolve technical and account-related issues for one of the world’s leading digital platforms. This is an exciting...
-
Search Engine
2 semanas atrás
Cascais, Portugal LJ Global Horizon Tempo inteiroLocation: Lisbon, Portugal (On-site) Start Date: 8 January 2026 Contract Type: Fixed-term (6 months – renewable) About the Role Are you fluent in Dutch and English and passionate about technology and problem-solving? Join an international team in Lisbon as a Search Engine / Technical Customer Support Agent, where you’ll help users navigate and resolve...
Customer Service Team Leader – Italian Market
2 semanas atrás
You will be the driving force behind a passionate, customer-focused team serving our Italian market team. You will lead with empathy, courage, and innovation, empowering your team to deliver outstanding experiences that reflect our company's "Unbox" values.
You will balance day-to-day team operations with strategic thinking, supporting individuals to reach their potential while ensuring our customers feel heard, valued, and delighted.
Team Leadership & Development
- Lead, coach, and inspire your team.
- Empower each team member to take ownership of their work and decisions (Unbox Power).
- Conduct regular feedback sessions and 1:1s to support personal growth (Unbox Your Best Self).
- Create a positive, inclusive and high-performing team environment (Be the Companion).
Customer Experience Excellence
- Monitor and maintain exceptional service levels
- Handle escalations with empathy and creative problem-solving (Unbox the Unexpected).
- Translate customer feedback into actionable insights to improve service delivery.
Operational Efficiency
- Manage scheduling, workload distribution, and team KPIs.
- Collaborate with other market leaders and cross-functional teams to streamline workflows.
- Identify and implement process improvements that enhance both efficiency and experience (Unbox the Real World).
Culture & Engagement
- Defend our principles across the Italian market team.
- Promote connection through open communication, recognition, and shared purpose.
- Represent your team's voice and needs to management and people team, ensuring alignment and transparency.
