Fleet Manager Operations Customer Service Specialist
Há 2 horas
Fleet Management Specialist (m/f/d)
Your Responsibilities
You will be responsible for a wide range of operational and administrative tasks within fleet management. Your work will directly contribute to higher customer satisfaction and the continuous optimisation of internal processes.
Fleet Management
- Independently manage an assigned vehicle fleet
- Monitor deadlines and key dates for customer fleets with a high level of accuracy
- Track vehicle entries and exits throughout the lifecycle
- overall support of account management
Order & Contract Management
- Request quotations in line with customer‑specific framework agreements
- Order vehicles from dealerships and coordinate follow‑up activities
- Request, monitor, and manage leasing contracts
- Organise vehicle registrations in cooperation with external partners
- Order fuel cards and manage related administrative processes
- Perform additional administrative tasks related to fleet operations
Profile
This is your profile to be successful in this role:
- Minimum 2 years' experience in Fleet Management with back-office and support positions
- Excellent communication skills, written and verbal,
- an University Degree would be a plus
- Native Portuguese & excellent level of English (both written and verbal)
- proficient in Excel
- proven track of being a quick learner that is enthusiastic, "hands-on" and has a "can-do" attitude
- dedicated and committed to a positive customer experience
- reliable and accountable team player.
- highly organised and have excellent planning skills and love detail
permanent work contract
full-time position (40 hours / week) – 25 days of paid leave
gross salary range: € per year
hybrid working (2 days per week from our Lisbon office)
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