Team Leader

Want to join Azqore, named
"Best Technology Outsourcing Solution"
2025 (Wealth Briefing Awards) ?

A subsidiary of
Indosuez Wealth Management
, the wealth management arm of the
Crédit Agricole Group
, Azqore is an
international company
specializing in
Information Systems outsourcing
and
Banking Operations Processing
for private
banking players
.

We provide our customers with an Integrated Information System (S2i), and a full range of
digital banking products and services
.

We also handle our customers' back office operations from three hubs,
in Switzerland, Singapore and Portugal
. By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks.

Our Banking Operations department stands out for the excellence of its unique tailor-made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Lausanne, Singapore and Lisbon to handle the banking operations of demanding customers.

The team
The Team Leader of Corporate Actions & Income Taxes is responsible for processing and managing the risk relating to all Corporate actions event as well as Income and Taxes topics. Ensuring efficiency and productivity in delivering quality services to Azqore's clients.

Working closely with his/her colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.

Facilitate the business growth of Azqore and its clients, through ensuring the processing of client's banking transactions, with high quality output and excellence management of risk.

But here's the exciting part: you'll be helping launch this activity from scratch in Lisbon, working closely with our experienced team in Switzerland.

The role will be based in Lisbon, Portugal (Av. Dom João II 43, Lisboa, Portugal).

Your Responsibilities

• Successful applicant will be responsible for the management of the Corporate Actions Income and Taxes processing within the Portugal Securities Operations team. Understanding of the core system and process workflow are essential.
• Ensure operational efficiency and excellence and maintain low levels of operational risk.
• Act as the point of contact for European clients on Corporate Actions queries, concerns and issues.
• There is an expectation that he/she understands the relevant markets and demonstrate front-to-back knowledge of the process(es) he/she is handling.
• Proactively manage and resolve discrepancies, relating to the functions he/she is responsible for, with internal and external stakeholders, both locally and abroad.
• Drive cross border collaboration and strengthen communication channels between Portuguese and Swiss teams.

Your core competencies

• 3-5 years previous experience in a similar role.
• Demonstrate a knowledge of the key risk areas of the Corporate Actions, Income Taxes functions and its relevant controls.
• Ensure that the controls are performed according to the procedures.
• Demonstrate strong escalation skills and the ability to be part of the diagnostic process and implement solutions.
• Previous experience in securities or financial operations is preferred.
• Build and maintain a strong communication channel with clients and stakeholders.
• Client Service Oriented.
• Knowledge of banking and financial services processes.
• Strong attention to detail and ability to work with complex data.
• Proficiency in relevant tools and software for securities processing.
• Rigorous and results oriented.
• Adaptable and resilient.
• Excellent communication skills for cross-team collaboration.
• Fluency in English; additional languages are a plus.

Benefits

• 25 days of annual leave for a healthy work-life balance.
• Generous healthcare contribution and attractive pension plan
• 14-month salary structure (12 months + vacation + Christmas allowance).
• Meal card (Pluxee – €11.60/day).
• Annual performance bonus.
• Hybrid work model – up to 2 days/week from home.
• Permanent contract in a stable and professional environment.
• Ongoing training and career development within Azqore and the Crédit Agricole Group.

About the recruitment process?

• One of our Talent Acquisition Partner (Alexia or Charlotte) will contact you for an initial discussion.
• If you decide (you & the Talent Acquisition Partner) to go ahead with the process, you'll have a meeting with our Head of Securities based in Switzerland.
• Taking the next step in the process? An interview with our Head of Global Operations based in Switzerland and our Lisbon Azqore CEO.
• Then a last HR interview is waiting to get to know you better.
• You will also complete a test on your motivational levers (PULSIONS) if you progress to the final selection process.

Inclusion and diversity
Acting every day in the interests of our customers and society, we are a group committed to diversity in all its forms and to inclusion.

We are committed to combating cognitive biais, and train our managers accordingly.

As a company operating in the IT sector, which suffers from a structural lack of female representation, we attach particular importance to developing the gender mix of our teams.

All our positions are open to people with disabilities.

We're not looking for a standard profile, we're looking to identify your unique talent.

Filiale du
Crédit Agricole
et de
Capgemini
, Azqore est le
partenaire business & tech des banques privées
à travers le monde.