Remote Customer Service Representative French Market

2 semanas atrás


Porto, Porto, Portugal Cross Border Talents Tempo inteiro


Job Title: Customer Service Representative French Market

Location: Porto, Portugal (Remote)

Start Date: 25 September 2025

Working Schedule:

  • Monday to Sunday, 08:00 19:00 (rotative shifts)

  • 2 rotative days off per week

  • Note: Possibility of late shift extension until 21:00 depending on client request (not implemented so far)

Salary & Benefits:

  • Base Salary: 1000 gross x 14 months

  • Performance Bonus: 50 gross x 12 months

Responsibilities:

  • Handle customer inquiries via phone, email, and chat in French.

  • Provide professional, accurate, and timely solutions to customer needs.

  • Maintain a customer-first approach while resolving complaints and issues.

  • Work collaboratively with internal teams to ensure a seamless support experience.

Requirements:

  • Fluency in French (C1 level)

  • Good English communication skills (B1/B2)

  • Previous customer service experience is an advantage

  • Strong problem-solving and communication skills

  • Ability to work rotational shifts, including weekends

Apply now by sending your CV in English to




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