Customer Service Portuguese
1 semana atrás
Customer Service Portuguese C1-C2 + English B2
Provide support to advertisers using digital advertising tools, ensuring issue resolution and a quality service experience.
Location:
Lisbon On-site
Working hours:
Monday to Sunday, 07:00 to 15:00 or 11:00 to 19:00 (8-hour shifts)
Languages required:
Portuguese C1-C2, English B2
Start date:
15 January 2026
Salary
Base salary:
870 euros per month x 14 months
Monthly bonus:
200 euros per month x 11 months
Meal allowance:
7,63 eur daily
About The Company
You will join a global leader in technology-driven customer experience solutions, supporting high-profile digital advertising platforms. The company operates internationally with multicultural teams and advanced digital operations.
The client is a major global digital advertising platform the name remains confidential.
Your Role
Provide B2B customer support for advertisers
Manage product troubleshooting across email and chat
Collaborate with Product Operations & Engineering for complex resolutions
Ensure customer satisfaction through consistent communication
Deliver product guidance and usage support
Maintain case accuracy, updates, and documentation
Contribute to improvements in service processes
Requirements
Portuguese C1-C2
Experience on paid campaign management is mandatory
Degree in Marketing or related field
Experience in Digital Marketing
Experience in a Contact Centre / Advertising Tech program
Strong knowledge of social media and advertising basics
Customer service orientation
Teamwork and independent working ability
Valid work permit for Portugal required no visa sponsorship provided
Others
Growth within a multicultural, digital-first environment
Valid work permit for Portugal required no visa sponsorship provided.
Ready to Join?
If youre motivated to support advertisers in a major global advertising platform and have experience on paid campaign managements, this role is for you
Apply today and grow your career.
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