Customer Service Portuguese

1 semana atrás


Lisboa, Lisboa, Portugal Quantivos Tempo inteiro

Customer Service Portuguese C1-C2 + English B2
Provide support to advertisers using digital advertising tools, ensuring issue resolution and a quality service experience.

Location:
Lisbon On-site

Working hours:
Monday to Sunday, 07:00 to 15:00 or 11:00 to 19:00 (8-hour shifts)

Languages required:
Portuguese C1-C2, English B2

Start date:
15 January 2026

Salary
Base salary:
870 euros per month x 14 months

Monthly bonus:
200 euros per month x 11 months

Meal allowance:
7,63 eur daily

About The Company
You will join a global leader in technology-driven customer experience solutions, supporting high-profile digital advertising platforms. The company operates internationally with multicultural teams and advanced digital operations.

The client is a major global digital advertising platform the name remains confidential.

Your Role
Provide B2B customer support for advertisers

Manage product troubleshooting across email and chat

Collaborate with Product Operations & Engineering for complex resolutions

Ensure customer satisfaction through consistent communication

Deliver product guidance and usage support

Maintain case accuracy, updates, and documentation

Contribute to improvements in service processes

Requirements
Portuguese C1-C2

Experience on paid campaign management is mandatory

Degree in Marketing or related field

Experience in Digital Marketing

Experience in a Contact Centre / Advertising Tech program

Strong knowledge of social media and advertising basics

Customer service orientation

Teamwork and independent working ability

Valid work permit for Portugal required no visa sponsorship provided

Others
Growth within a multicultural, digital-first environment

Valid work permit for Portugal required no visa sponsorship provided.

Ready to Join?
If youre motivated to support advertisers in a major global advertising platform and have experience on paid campaign managements, this role is for you

Apply today and grow your career.



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