Knowledge-Reporting Specialist

2 semanas atrás

Lisboa, Lisboa, Portugal HR4U, lda. Tempo inteiro 40 000 € - 60 000 € por ano

KNOWLEDGE-REPORTING SPECIALIST (m/f/d)

Our partner is a global leading provider in its field of operations within the Healthcare sector, and we are currently looking for a Knowledge-Reporting Specialist.

What you will be doing:

Knowledge Base Management

  • Develop and maintain a global knowledge management system, ensuring functionality and validation.
  • Create and update articles when necessary.
  • Ensure that the Knowledge Management Governance Model is in place and followed.
  • Designing and distributing Knowledge newsletters highlighting new or updated articles.
  • Responding to user queries for the Knowledge needs.
  • Ensure user engagement with Knowledge Management tools.
  • Analysing user statistics on existing knowledge sharing and learning management systems ensure the continuous improvement of user engagement and learning.
  • Monitoring the implementation of Artificial Intelligence tools

Reporting Management

  • Create and refine operational reports, ensuring clarity, accuracy, and alignment with the defined objectives.
  • Ensure all necessary comments in reports to allow a quick view on the main conclusions.
  • Collaborate with stakeholders to gather necessary data and insights for accurate reporting.
  • Engage with stakeholders to understand their expectations and incorporate feedback into reports.
  • Implement and follow up actions with stakeholders to optimize department performance.

Who you are:

  • At least C1 level of English language, both oral and written.
  • Fluent in German is a plus.
  • Confluence and Service Now knowledge is a plus.
  • Accurate, efficient, and respectful communication skills.
  • Excellent interpersonal and communication skills, both written and verbal
  • Strong organizational skills and attention to detail
  • User knowledge of Management systems
  • Ability to analyse results
  • Proficient in working in a virtual environment, collaborating with global teams
  • Problem-solving and critical thinking skills.
  • A resourceful and stress-resilient personality that can adapt and remain calm in all situations.
  • Strong working knowledge of external systems, PC based internet and software applications (e.g. internet, Microsoft Office, Google environment).

What you will find:

  • Remote work, but you will have to travel to Basel (Switzerland) once a month (2/3 days).
  • Be part of a dynamic and creative team with positive and friendly atmosphere.

If you wish to join this challenge send your application with CV in English to:

Job Types: Full-time, Contract

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