Customer Support for Hotel Reservations Platform

RoomRaccoonRoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system.Our diverse team of 100 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa. Our benefits include equity, formal training budget...

"The world is yours with Meliá"Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.It means knowing that you have started one of the most exciting...

Our Member Services(Reservations) Manager is key to ensuring both Member Services and CRM & Communications teams have all the tools and resources at their disposal to perform their necessary functions, and leads the teams in a way that provides support and oversight in order to maintain the highest levels of service in keeping with Discover Collection's...

RoomRaccoonRoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system.  Our diverse team of 100 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa.  Our benefits include equity, formal training budget...

"The world is yours with Meliá"Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.It means knowing that you have started one of the most exciting...

Our client, an international provider of innovative technology solutions for the hospitality industry, isseeking a Customer Support Consultant (German-speaking)to join their Lisbon-based team.The role focuses on delivering exceptional customer support, ensuring client satisfaction, and building long-term relationships with hotel partners. You will be part of...

ONa Praianão é apenas um hotel. Celebramos a natureza e a excelência da hospitalidade portuguesa.Somos mais do que uma equipa: uma comunidade que valoriza o talento, a curiosidade e a autenticidade. Acreditamos que o sucesso vem da união entre as nossas diferenças, tornando o nosso trabalho único.O Na Praia é o lugar onde ideias e pessoas se encontram...

Join Our Team as an Estonian-Speaking Customer Support Representative in Lisbon, Portugal Are you ready to embrace a new adventure in the vibrant city of Lisbon? Were on the lookout for enthusiastic Estonian-speaking Customer Support Representatives to join our dynamic team and help deliver exceptional service for a leading global brand. Location: Lisbon,...

We are seeking a French-native speaker with strong English skills to join our team as a Hotel Purchasing Support Specialist in Lisbon In this role, you will provide technical support to hoteliers and suppliers using our hotel supplier platform. You will troubleshoot various issues related to platform access, product purchase, and sales. You will also advise...

RoleDepartment: Customer SuccessLocation: On-site (Lisbon)Contract Type: Full-time (Permanent)Language Requirement: Fluent French & Italian or Spanish (native speaker)About RoomRaccoonRoomRaccoon is an award-winning, all-in-one hotel management system (HMS) on a mission to revolutionise the way independent hotels operate. Since our founding in 2017, we've...