Service Desk

Há 5 dias

Lisboa, Lisboa, Portugal Landskill Tempo inteiro

We are Landskill and we are looking for new members to join our team. If you're reading this, you already know you want to change your professional life and you have landed in the right place. 

What are we looking for? People who love technology and, above all, love to learn. And we get it - keeping our team motivated and happy is the key to staying successful. That's why we're so dedicated to making sure our work environment is always a top priority. 

Do you want to work in a transparent company with opportunities tailored to you? Just make sure you have the right skill, and guarantee the perfect project to scale your career. 

 

If you're a Helpdesk and want to be part of a team working to grow together, we're actively looking for you. 

 

What we're looking for: 

  • Experience in Office and Windows support
  • Experience with software and hardware troubleshooting
  • Previous experience in similar role as Service Desk
  • Experience in telephone support
  • Knowledge of Operating Systems
  • Remote access for troubleshooting end users
  • Aptitude for Helpdesk support
  • ITIL course and/or certification (valued)
  • Ability to produce documentation and procedures for knowledge transfer to other teams
 

What we offer: 

  • Close-knit culture based on empathy and inclusion, with guidance from management teams
  • Training and professional/personal development program, along with a career plan tailored to you
  • Feedback culture and performance management system with regular meetings
  • We value new ideas and identifying areas for improvement, so your opinion matters to us
  • Events to get to know each other better and foster team spirit
  • Referral program rewarding your contribution to the team's growth and success
  • The chance to scale you career as a Service Desk

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