Relocation Specialist

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

As we continue to grow our international presence in Portugal, we're looking for a
Relocation Specialist
to join our HR team and own the full relocation journey for international employees. This role is key to ensuring a smooth, compliant, and people-focused relocation experience while helping BrainRocket scale its global mobility operations.

Location: Lisbon (on-site, full-time, Monday–Friday)
Key Responsibilities

• Manage end-to-end relocation for international employees joining BrainRocket, ensuring a smooth, professional, and timely experience.
• Oversee visa, work permit, and residence permit processes in Portugal, working closely with trusted immigration partners.
• Ensure all relocations follow BrainRocket's internal policies, timelines, and compliance requirements with Portuguese regulations.
• Act as the primary contact for relocating employees and their families before, during, and after arrival.
• Support newcomers with essential onboarding steps such as NIF, Social Security, bank account setup, health registration, and other mandatory documentation.
• Manage and maintain relationships with relocation vendors, real estate agencies, immigration lawyers, travel providers, and accommodation partners. Negotiate competitive rates and monitor service quality to ensure BrainRocket receives consistent, high-quality support.
• Maintain and enhance BrainRocket's relocation policies, ensuring clarity, scalability, and cost-efficiency.
• Collaborate with HR and Talent Acquisition to align relocation processes with hiring priorities and onboarding schedules. Work closely with HR, TA, Finance, Office Management, Admin, and Legal Teams in Portugal and Cyprus.
• Suggest improvements to workflows and internal tools as BrainRocket continues to scale its international workforce.
• Manage relocation budgets, monitor expenses, and ensure cost transparency.
• Track relocation cases in internal systems and prepare periodic reports on relocation volumes, timelines, and costs.

Requirements

• 2+ years of hands-on experience relocating employees to Portugal from different countries.
• Proven experience managing full-cycle relocation for international employees.
• Strong knowledge of Portuguese immigration, work permit, and residence permit processes.
• Experience working with external partners such as relocation agencies, real estate agents, and immigration lawyers.
• Excellent organizational and project management skills, with the ability to handle multiple relocations simultaneously.
• Strong communication skills and a people-oriented approach.
• Problem-solving mindset and high attention to detail.
• Ability to work independently in a fast-paced, growing environment.

Perks & Location

• Learning and development opportunities and interesting, challenging tasks.
• Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
• Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
• Partial compensation for tennis and padel lessons.
• Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
• Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
• Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
• Transport compensation - 200 euros net per month.
• Competitive remuneration level with annual review.
• Team building activities.

Important: This is an on-site position based in Lisbon. Remote or hybrid work is not available. Candidates must either already be in Lisbon or be willing to relocate. Full relocation support will be provided if necessary.
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