Website Solutions Clients Support

Há 7 dias

Lisboa, Lisboa, Portugal Business Intelligence Sales Consultants Tempo inteiro

Location: Lisbon, Portugal

Language Requirements: Native or C2 French & B2 English

Training Start Dates: 8/01/26

Are you passionate about delivering outstanding customer experiences? Do you thrive in a dynamic, multicultural environment? Join us in Lisbon as a Customer Service Specialist for a Website Solutions project

What You'll Do:

  • Provide exceptional support to customers via various channels, ensuring a seamless and positive experience.
  • Troubleshoot technical issues related to website solutions and deliver effective solutions.
  • Act as a trusted advisor, guiding users through their queries and enhancing their satisfaction.
  • Collaborate with internal teams to escalate and resolve complex cases efficiently.

What We're Looking For:

  • Experience: At least 6 months in customer service, tech support, or a similar role (mandatory).
  • Languages: Fluency in French (C2) and English (B2).
  • A proactive problem-solver with excellent communication and interpersonal skills.
  • Ability to work on a 24/7 rotational schedule, including night shifts and two rotating days off.

What We Offer:
Competitive Compensation

  • Base Salary: 920 EUR gross/month (14 months)
  • Complexity Bonus: Up to 80 EUR /month (11 months), 880 EUR gross/year
  • Meal Allowance: 7.23 EUR /day (net), 1908,72 EUR gross/year

Benefits

  • Health insurance from Day 1 (free after 6 months of employment).
  • Opportunity to grow within a leading global organization.

Relocation Support
(if applicable)

  • Accommodation: Shared apartment for up to 12 months at 280 EUR /month (deducted from your payslip, all utilities included).

Career Development

  • Comprehensive training program to set you up for success.
  • Exposure to a multicultural, fast-paced environment with potential career advancement opportunities.

Selection Process:

  • Application Submission
  • Profile Validation
  • Initial Phone Call
  • Online Assessment
  • First Interview
  • Client Interview (if applicable)
  • Job Offer
  • Welcome to the Team

Why Join Us in Lisbon?
Discover the vibrant lifestyle of Lisbon while building a rewarding career. Work with a leading company where your contributions make a real impact.

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