Swedish Speaking Junior Customer Support
Há 3 dias
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat in Swedish.
- Assist customers with product-related questions, troubleshooting, and general support.
- Ensure timely and effective resolution of customer issues while maintaining high service standards.
- Accurately document customer interactions and feedback in our systems.
- Collaborate with internal teams to escalate and resolve complex problems.
- Participate in initiatives to enhance customer satisfaction and service quality.
Requirements:
- Fluent Swedish speaker with excellent communication skills.
- B2 level proficiency in English.
- Previous experience in customer service or a related field is preferred.
- Strong problem-solving abilities and a customer-oriented approach.
- Ability to work independently as well as part of a team.
- Proficient in using computer systems and software applications.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive training and ongoing support to ensure your success.
- Opportunities for professional growth within the organization.
- A vibrant and collaborative work environment in Lisbon.
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