Level 2 Microsoft 365 Specialist

Há 5 dias

Lisboa, Lisboa, Portugal Inetum Portugal Tempo inteiro
Company Description

Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in

Job Description

Are you passionate about improving digital collaboration and empowering users with Microsoft 365?
Inetum is looking for a dedicated Level 2 Microsoft 365 Specialist to join our team and provide expert support, training, and optimization of Microsoft 365 tools in a modern enterprise environment.

Your Key Responsibilities

  • Troubleshoot and resolve escalated issues across Microsoft 365 apps including Teams, OneDrive, SharePoint, and Exchange Online.
  • Collaborate with Level 1 support teams to resolve complex user concerns.
  • Deliver tailored training sessions, guides, and resources to improve user confidence and productivity.
  • Promote adoption of new features by showing their real-world applications in daily workflows.
  • Collect and analyze user feedback to identify trends and areas for improvement.
  • Configure and optimize Microsoft 365 tools to meet specific organizational and team needs.
  • Implement accessibility features and promote inclusive software usage.
  • Enhance team collaboration by ensuring seamless integration of Microsoft 365 apps.
  • Maintain up-to-date documentation of configurations, best practices, and recurring issue resolutions.
  • Work closely with infrastructure teams (Network, Wintel, Security) and stakeholders to align tools with business needs.
  • Provide process training to business owners and promote best practices.
Qualifications
  • ​​​​​​Minimum of 5 years' experience in a similar Microsoft 365-focused role.
  • Bachelor's degree in Computer Science or equivalent.
  • Strong hands-on expertise in Microsoft 365 services: Teams, SharePoint, OneDrive, Exchange Online.
  • Experience with Microsoft Intune for device and application management.
  • Background in Enterprise Data Management and data governance solutions.
  • Proficiency in PowerShell scripting for automation and customization.
  • Knowledge of UX principles and accessibility standards.
  • Ability to bridge technical solutions with real user needs.
  • Strong communication skills for training and support.
  • Fluent in English (B2–C1 level).

  • Microsoft Dynamics 365 Specialist

    Há 3 dias

    Lisboa, Lisboa, Portugal HN Services Portugal Tempo inteiro

    We're looking for a Microsoft Dynamics 365 Specialist - LisboaWho We're Looking For:We are looking for aMicrosoft Dynamics 365 Specialistwith strongtechnical and functional expertiseto support business teams and ongoing projects, ensuring the correct use, stability, performance, and continuous evolution of the Dynamics 365 ecosystem.Professional Experience &...

  • Senior Microsoft 365 Engineer

    Há 5 dias

    Lisboa, Lisboa, Portugal PrimeIT Tempo inteiro

    PrimeITis a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.We are...

  • Distributed Cloud |Microsoft 365 Specialist, Hybrid

    Há 7 dias

    Lisboa, Lisboa, Portugal Devoteam Tempo inteiro

    Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of...

  • Microsoft Dynamics 365 Developer

    1 semana atrás

    Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    LisboaMicrosoft Dynamics 365 DeveloperMicrosoft Dynamics 365 DeveloperChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help...

  • Microsoft 365 Governance

    Há 5 dias

    Lisboa, Lisboa, Portugal Ivy Partners Tempo inteiro

    Our missionIvy Partners is a Swiss consulting firm that supports companies in their strategic, technological, and organizational challenges.We are dedicated to providing our team members with a career that promotes both personal and professional growth. We assist them in skill development and offer genuine opportunities for advancement. As a Microsoft 365...

  • Senior Microsoft Dynamics 365 Consultant

    Há 3 dias

    Lisboa, Lisboa, Portugal syffer Tempo inteiro

    Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without borders, and believe...

  • Senior Microsoft Dynamics 365 Consultant

    Há 3 dias

    Lisboa, Lisboa, Portugal Syffer Tempo inteiro

    Job Description: Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without...

  • AI Business Process Solution Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    OverviewTheSolution Specialist – AI Business Processis a senior individual contributor role within Microsoft'sCommercial Solution Areas (CSA). The position focuses on drivingAI-powered business process transformationacross enterprise customers by leveragingDynamics 365,Power Platform, andCopilot experiences. This role acts as a trusted advisor to C-Suite...

  • AI Business Process Solution Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    Overview The Solution Specialist – AI Business Process is a senior individual contributor role within Microsoft's Commercial Solution Areas (CSA). The position focuses on driving AI-powered business process transformation across enterprise customers by leveraging Dynamics 365, Power Platform, and Copilot experiences. This role acts as a trusted advisor to...

  • Blue team Level 2

    Há 5 dias

    Lisboa, Lisboa, Portugal Inetum Portugal Tempo inteiro

    Company Description Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.  Present in 19 countries with a...