Customer Support Representative
Há 7 dias
Solera Solera is a global leader in data, technology, and software solutions that manage and protect life's most important assets: our cars, homes, and digital identities. We are committed to delivering innovation and excellence to our customers worldwide through smart technology and exceptional service. The Role We are looking for a Customer Support Representative to join our on-site customer service team. The ideal candidate will be autonomous, dynamic, proactive, and customer-centric, with strong communication skills and the ability to thrive in a fast-paced, high-pressure environment. This individual will serve as the first point of contact for customers, providing exceptional support and ensuring a seamless experience across all interactions. What You'll Do Respond to customer inquiries via phone, email, or other communication channels with professionalism and empathy. Troubleshoot and resolve customer issues efficiently while maintaining a positive customer experience. Inform the client about the status of property transference, payment and documentation needed. Escalate complex issues to the appropriate departments while ensuring timely follow-up. Maintain detailed and accurate records of customer interactions in the CRM system. Identify opportunities to improve customer satisfaction and streamline service processes. Collaborate with cross-functional teams to ensure continuous improvement and service excellence. Adhere to company policies, procedures, and performance standards. What You'll Bring Education: High school diploma or equivalent required;associate or bachelor'sdegree preferred. Experience: Minimum 1–2 years of experience in customer service or technical support Skills: Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. High level of autonomy and accountability. Ability to remain calm and professional under pressure. Proactive attitude and willingness to go the extra mile for customers. Competence with CRM tools and basic computer applications. Personal Attributes Customer-oriented with a passion for helping others. Dynamic and adaptable to changing priorities. Self-motivated and able to work independently. Resilient under stress and able to maintain high performance in demanding situations. Positive and team-oriented mindset.
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Customer Support Representative
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroPosition: Customer Support Representative (Dutch Speaking) Location: Santos, Lisbon – Portugal Work Model: On-site Start Dates: 2 February 2026 | 16 February 2026 Schedule: Rotative shifts, Monday to Saturday, 08:00–20:00 Job Description: We are looking for Dutch-speaking Customer Support Representatives to join an international team in Santos (Lisbon)....
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French Customer Support Representative
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Lisbon, Portugal Cbtalents Tempo inteiroFrench Customer Support Representative Lisbon, Portugal | Work & live under the Portuguese sun Ready to mix work with adventure?Join a global leader in customer experience, and become part of a vibrant, multicultural team helping some of the worlds most exciting brands deliver exceptional service. As a French Customer Support Representative, you'll be the...
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Customer Support Representative
1 semana atrás
Lisbon, Portugal Solera Holdings, LLC. Tempo inteiroSoleraSolera is a global leader in data, technology, and software solutions that manage and protect life’s most important assets: our cars, homes, and digital identities. We are committed to delivering innovation and excellence to our customers worldwide through smart technology and exceptional service.The RoleWe are looking for a Customer Support...
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Customer support representative
4 semanas atrás
Lisbon, Portugal Solera Holdings, LLC. Tempo inteiroSolera Solera is a global leader in data, technology, and software solutions that manage and protect life's most important assets: our cars, homes, and digital identities. We are committed to delivering innovation and excellence to our customers worldwide through smart technology and exceptional service. The Role We are looking for a Customer Support...
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Customer Support Representative
Há 6 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Summary: We are looking for a bilingual Customer Support Representative fluent in Dutch and English to join our dynamic support team. You will be responsible for delivering outstanding customer service to our Dutch- and English-speaking users by handling inquiries, solving problems, and ensuring a seamless experience across all touchpoints. This role is...
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Customer Support Representative
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroPosition: Customer Support Representative (Dutch Speaking) Location: Santos, Lisbon – Portugal Work Model: On-site Start Dates: 2 February 2026 | 16 February 2026 Schedule: Rotative shifts, Monday to Saturday, 08:00–20:00 Job Description: We are looking for Dutch-speaking Customer Support Representatives to join an international team in Santos (Lisbon)....
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Customer Support Representative
Há 10 horas
Lisbon, Portugal Cbtalents Tempo inteiroPosition: Customer Support Representative (Dutch Speaking) Location: Santos, Lisbon – Portugal Work Model: On-site Start Dates: 2 February 2026 | 16 February 2026 Schedule: Rotative shifts, Monday to Saturday, 08:00–20:00 Job Description: We are looking for Dutch-speaking Customer Support Representatives to join an international team in Santos (Lisbon)....
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Customer Support Representative
4 semanas atrás
Lisbon, Portugal Solera Holdings, LLC. Tempo inteiroSolera Solera is a global leader in data, technology, and software solutions that manage and protect life's most important assets: our cars, homes, and digital identities. We are committed to delivering innovation and excellence to our customers worldwide through smart technology and exceptional service. The Role We are looking for a Customer Support...
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Customer Support Representative
1 semana atrás
Lisbon, Portugal Solera Holdings, LLC. Tempo inteiroSolera Solera is a global leader in data, technology, and software solutions that manage and protect life’s most important assets: our cars, homes, and digital identities. We are committed to delivering innovation and excellence to our customers worldwide through smart technology and exceptional service. The Role We are looking for a Customer Support...
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Customer Support Representative
Há 4 dias
Lisbon, Portugal Solera Holdings, LLC. Tempo inteiroSolera Solera is a global leader in data, technology, and software solutions that manage and protect life's most important assets: our cars, homes, and digital identities. We are committed to delivering innovation and excellence to our customers worldwide through smart technology and exceptional service. The Role We are looking for a Customer Support...
