Entry-Level Moderator
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Entry-Level Moderator As an entry-level moderator, you will be responsible for monitoring and maintaining the quality of content on our online platform. This role requires a detail-oriented individual with strong communication skills and a passion for creating a positive user experience.
Responsibilities
Monitor user-generated content and ensure it complies with our platform's guidelines
Respond to user inquiries and resolve any issues or concerns in a timely manner
Actively engage with users to foster a positive and welcoming community
Identify and elevate any potential violations or fraudulent activity
Work closely with other moderators to maintain consistency in moderation practices
Stay informed about industry trends, best practices, and updates in platform policies
Requirements
High school diploma or equivalent required, Bachelor's degree preferred
Excellent written and verbal communication skills
Detail-oriented with strong organizational skills
Ability to remain calm and professional in high-pressure situations
Basic computer skills and familiarity with social media platforms
Comfortable working independently as well as in a team environment
Salary: This is a full-time position based in Porto, Portugal with a starting salary of $1700 per month.
No prior experience is required but candidates with some experience in customer service or community management may be given preference.