Director, Training Oversight

Há 2 semanas

Funchal, Madeira, Portugal Syneos Health, Inc. Tempo integral

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Director, Training Oversight & Development - Clinical - FSP, home-based in Europe

Updated:

March 24, 2025 Location:

Portugal-Europe - PRT-Home-Based Job ID: 25002520 Training Oversight & Development Lead (Director), Clinical, FSP, home-based in Europe JOB RESPONSIBILITIES 1. Training Leadership & Strategic Vision Develop and implement a

strategic training framework

that aligns with company objectives and supports operational excellence. Oversee and mentor

Training Specialists , ensuring high-quality training delivery and continuous professional development. Analyze

site inspection findings and oversight visit trends

to tailor training programs that address identified gaps and mitigate future risks. Demonstrate the

impact of training initiatives

by linking improvements to operational, compliance, and performance outcomes. Stay informed on

industry trends, regulatory changes, and audit findings

to proactively adapt training strategies. 2. Quality-Driven Training Development Oversee the

creation and refinement of training content , ensuring it meets compliance, operational, and role-specific needs. Utilize

site inspection findings and oversight visit trends

to design targeted training programs that address root causes of non-compliance and enhance operational effectiveness. Monitor

performance trends, audit reports, and quality findings

to identify systemic gaps and implement

strategic training improvements . Present

training impact reports

to leadership, demonstrating effectiveness and recommending adjustments. 3. Training Program Execution & Assessment Lead the

development and delivery of role-specific, leadership, compliance, and skill-based training programs . Ensure training is

data-driven , adjusting programs based on

oversight visit findings, KPIs, participant feedback, and trend analysis . Support cross-functional training initiatives, including

role cross-training and upskilling programs . Collaborate with operational leadership to ensure training supports

behavioral and competency growth

and drives continuous improvement. Guide and support

Training Specialists

in content development, facilitation, and program refinement. Foster a

culture of learning, innovation, and accountability

within the training team. Ensure alignment with key business stakeholders, including

Clinical Operations, Learning Centers, FSP, and Project Management Offices . Partner with

Change Management teams

to develop training strategies for new initiatives and process improvements. 5. Develop training framework designed to support Functional Service Provider partnerships in collaboration with customers

Establish and lead the training framework designed to support customer partnerships, balancing training, performance quality, governance, and continuous improvement.
Participate in Steering Committee meetings with customer training teams to ensure alignment with partnership strategic goals, escalations, and oversight.
Partner actively with our customer training & quality oversight teams to oversee ongoing training content development, training delivery and quality standards. 6. Operational Excellence & Continuous Improvement Regularly

assess training effectiveness , using

oversight visit trends, site inspection data, and operational feedback

to refine programs. Build business cases and

ROI justifications

for training initiatives, ensuring efficient resource utilization. Oversee the implementation of

technology-driven training solutions

to improve accessibility, engagement, and performance. By integrating

oversight visit trends, site inspections, and performance analysis , this role ensures

training programs remain proactive, impactful, and aligned with operational success . Qualifications Qualifications & Experience Min Bachelor's degree (Master's, PhD, MBA is highly preferred) in a relevant field (Life Sciences, Education, Organizational Development, Business, or a related discipline) and fluency in English. Min 8+ years of experience in training development, leadership, or learning & development within the pharmaceutical, clinical research, or healthcare industry. Strong background in

training content development and delivery , with expertise in instructional design and adult learning principles. Experience in managing and

mentoring training teams

that deliver training to operational teams. Demonstrated ability to ensure that monitoring teams achieve

relevant performance metrics

through effective training programs. Prior

customer-facing experience , with a proven track record of engaging with clients, responding to feedback, and aligning training strategies with customer needs. Strong understanding of clinical tr

Director, Training Oversight

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