Franchise Governance
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Emma – The Sleep Company is seeking an experienced standards owner to lead franchise operations manuals, SOPs, and playbooks across Europe. You will translate brand and store expectations into clear rules, and test them on real shop floors before publication. You'll design governance, align with Legal and Compliance, and own update cycles from field feedback to published documents. Fluency in English and hands-on delivery are essential, plus comfortable working across Sales, Ops, Legal and Tech.