Help Desk Technician

Há 2 semanas

Lisbon, Portugal Closer Consulting Tempo integral

Grátis com e-mail ou Google

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Mutual Respect, Empathy, Innovation, and Professional Pride. Do you see yourself within these values?

Founded in 2006 with the mission "To Challenge Complexity", Closer Consulting is a Data Science company specializing in Business Intelligence, Advanced Analytics, and Artificial Intelligence.

Developing projects in the most diverse industries – Banking, Telecommunications, Healthcare, Retail, Energy, Insurance, and Aviation, among others –, we have created an environment where the brightest enquiring minds feel at home, providing our people with the means, opportunities and support they need to thrive and innovate.

We are seeking a skilled

IT Support Technician

eager to take on new challenges in

Lisbon or Porto.

Are you the one?

Technical Support:

Strong Level 1 and 2 troubleshooting skills for both hardware and software, covering Windows, macOS, and mobile devices (iPhones, laptops, tablets).

Domain Experience:

Prior IT support experience within the banking or financial sector, including familiarity with messaging products, Microsoft OS build methodologies, and incident management toolsets.

Customer Service & Communication:

Excellent written and verbal communication skills with a strong, customer-focused approach and the ability to manage diverse client personalities.

Work Style:

Self-motivated and capable of working independently with minimal supervision, while also collaborating effectively with local (Portugal) and global support teams.

Adaptability & Multi-tasking:

Able to thrive in a fast-paced production environment, balancing daily support duties with project work, and remaining flexible amid changing requirements.

Administration:

Strong negotiation skills, along with the ability to produce high-standard reports and meeting minutes.

Qualifications & Nice-to-Haves (Preferred)

Experience with banking and financial software applications.

ITIL Foundation or similar service management certifications.

Official hardware accreditations.

We believe we are the ones to, by:

Providing a multidisciplinary Team.

Giving a home office kit with everything you need to perform remotely.

Ensuring a career plan alongside professional growth.

Providing you with a custom training plan.

Oh... and by the way, we also have:

Several challenging complex projects.

Stimulating teams and leaders.

World-class Clients and Partners.

Closer is a company that values diversity and inclusion. We are committed to fostering an environment where everyone is treated with dignity and respect, regardless of race, gender, beliefs, sexual orientation, physical or mental disability, or other personal characteristics.

At Closer, we embrace the unique perspectives and experiences that everyone brings, and we believe that it is a fundamental driver for the success we've achieved.

Help Desk Technician

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Cidades principais

Américas

Europa

Ásia / Oceânia

África

Help Desk Technician

Guarde esta oferta e mantenha a sua pesquisa organizada

Vagas similares em Lisbon

Cidades principais