Business Operations Management

We Are:
At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.
You Are:
You are a proactive, highly organized, and detail-oriented professional who enjoys working at the intersection of
business operations, Program Management, data, systems, and process improvement
.
You are comfortable taking ownership of operational activities and working independently while collaborating with Program Managers and cross-functional teams across a global organization.
You enjoy bringing structure to complex processes, maintaining accurate data and documentation, and identifying opportunities to simplify workflows. Rather than simply following established processes, you look for ways to improve them through
standardization, automation, and AI-enabled solutions
.
You are comfortable managing multiple priorities in a fast-paced environment and know when to work independently, when to engage subject-matter experts, and when to escalate issues.
What You'll Be Doing:
Support Program Managers by managing operational processes throughout the customer program lifecycle, ensuring activities are executed accurately and efficiently.
Maintain program and customer-related data, helping ensure high levels of data quality and integrity across enterprise systems.
Manage the accurate recording and maintenance of customer contract-related data and support timely service log creation for revenue recognition processes.
Streamline operational workflows and reduce manual activities to help accelerate contract execution and closure.
Support operational reporting, process monitoring, and analysis of business data.
Maintain and continuously improve procedures, templates, user guides, and knowledge repositories.
Identify opportunities to simplify and standardize business processes.
Contribute to the implementation, testing, and adoption of new and improved processes, workflows, systems, and tools.
Explore and implement opportunities for
automation and AI-enabled productivity
, helping reduce manual effort and improve operational efficiency.
Coordinate activities across multiple stakeholders, functions, priorities, and time zones.
As the role evolves, manage selected projects end to end, including planning, scheduling, milestone tracking, risk management, and stakeholder reporting.
The Impact You Will Have:
Your work will help create a more
efficient, accurate, scalable, and data-driven Program Management operating environment
within the IP Group.
By strengthening operational processes and data quality, you will enable Program Managers and other stakeholders to spend more time focused on strategic customer and program priorities.
You will help:
Improve the accuracy and reliability of program, operational, and contract-related data.
Increase efficiency across the customer program lifecycle.
Reduce repetitive and manual activities through process improvement, automation, and AI.
Support faster and more effective contract execution and closure.
Enable timely service log creation and support downstream revenue recognition processes.
Improve operational visibility through consistent reporting, monitoring, and analysis.
Build clear and sustainable processes through high-quality documentation and knowledge management.
Support the adoption of scalable tools and processes as the organization continues to evolve.
Strengthen project execution by taking ownership of selected projects as the scope of the role develops.
What You'll Need:
A degree in
Business Administration, Information Management, Economics
, or a related discipline.
3 to 8 years of experience
in business operations, process management, project management, or a similar role.
Strong proficiency in
Microsoft 365
, particularly Excel, PowerPoint, Teams, and SharePoint.
Experience working with business and enterprise systems such as
Salesforce, Jira, project management platforms, contract management tools
, or comparable applications.
Proven experience maintaining business data, reports, process documentation, and operational records with a high degree of accuracy.
Strong analytical skills and experience working with reporting and operational data.
Experience supporting the implementation, testing, or adoption of new business processes, workflows, or systems.
Excellent written and verbal communication skills in English.
Ability to communicate effectively with technical experts and stakeholders at different levels of an organization.
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