Production Support Analyst
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At Next Engineering, we don't wait for the future.
We build it.
We believe that innovation comes through knowledge and that every project is an opportunity to push boundaries.
We also believe that the next step is yours.
Next Production Support AnalystResponsibilities
Monitor IT systems, applications, and infrastructure.
Detect, troubleshoot, and resolve technical incidents.
Ensure the stability and performance of servers, networks, and databases.
Collaborate with internal teams and clients to resolve issues.
Perform troubleshooting in Windows and Linux environments.
Support system improvements and optimization initiatives.
Document incidents and procedures following best practices (e.G., ITIL).
Communicate effectively with stakeholders.
Contribute to continuous improvement of IT services and processes.
Qualifications
Strong knowledge of Windows and Linux operating systems.
Experience with databases (MS SQL and/or Oracle).
Understanding of networking concepts (TCP/IP, Cisco/Juniper).
Familiarity with monitoring and security tools (e.G., TCPdump, Snort).
Fluent in English (written and spoken).
Knowledge of financial markets and instruments (Equities, Futures, Options) is a plus.
Familiarity with ITIL framework and processes (nice to have).
Experience with scripting languages (Shell, Python, Perl, PHP) is a plus.
More than 3 years of experience.
LocationPorto, Portugal
Compensation**€–€ (base salary) + Food Allowance + Flex Benefits + other current benefits.
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