Danish Customer Support
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As a global outsourcing company, we take care of processes and functions to help our clients to stay focused on their goals and core missions.
We are currently looking for
Danish and English Speaker Customer Advisors
At Intelcia Portugal we have the job for you
Your new role
With the tools acquired during our initial training, you will be in charge of handling customer requests by answering incoming calls
Answer to customer requests in an effective and timely way, ensuring a high-quality service is provided
Providing product and tool support to improve customers experience
Administrative tasks: documentation management and database updating
What you need to succeed
Danish and English
fluent or bilingual
Computer literacy (easily browse different software programs in parallel)
Previous experience in customer service is a plus
Excellent communication skills (you are comfortable communicating with customers using several channels)
Ability to multi-task by working independently, while being a team player
What the company can offer you
A corporate culture, based on management with values and human DNA
Initial paid training and employment contract
Health insurance after 6 months in the company
Attractive and motivating salary and bonuses (basic salary + meal basket + performance bonus)
Residence in Portugal required
At Intelcia, we are excited about your success.
#Intelcia #WeDream #WeCare #WeDo #BeGreatTogethe
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