Remote Bilingual Helpdesk Technician

Cross Border Talents in Porto searches for a dedicated French Helpdesk T3 specialist to handle tickets and live support for French-speaking users.You will diagnose errors, run tests with Postman and MySQL, and document learnings to improve processes. Expect collaboration with remote teams and a quarterly Porto office day, with a mostly remote work...

Cross Border Talents seeks a bilingual French/English Level-3 Helpdesk professional to diagnose and resolve client issues remotely.You will handle tickets and chats, join user calls, and document learnings to improve support quality.Based in Porto with mostly remote work, you'll have one office day per quarter in the Porto area and use tools like MySQL and...

Cross Border Talents is seeking a French-speaking Tier 3 support specialist to resolve complex issues for French-speaking users. The role involves assisting via tickets, chat, and video calls, and requires strong troubleshooting and communication skills. Responsibilities include analyzing errors, verifying customer data in databases, and suggesting...

Cross Border Talents seeks a bilingual French/English Level-3 Helpdesk professional to diagnose and resolve client issues remotely. You will handle tickets and chats, join user calls, and document learnings to improve support quality. Based in Porto with mostly remote work, you’ll have one office day per quarter in the Porto area and use tools like MySQL...

Cross Border Talents is seeking a French-speaking Tier 3 support specialist to resolve complex issues for French-speaking users. The role involves assisting via tickets, chat, and video calls, and requires strong troubleshooting and communication skills. Responsibilities include analyzing errors, verifying customer data in databases, and suggesting...

Cross Border Talents seeks a bilingual French/English Level-3 Helpdesk professional to diagnose and resolve client issues remotely. You will handle tickets and chats, join user calls, and document learnings to improve support quality.Based in Porto with mostly remote work, you'll have one office day per quarter in the Porto area and use tools like MySQL and...

Cross Border Talents is seeking a French-speaking Tier 3 support specialist to resolve complex issues for French-speaking users. The role involves assisting via tickets, chat, and video calls, and requires strong troubleshooting and communication skills.Responsibilities include analyzing errors, verifying customer data in databases, and suggesting...

AVEC is seeking a French-speaking Helpdesk Support Technician (m/f/x) to join our tech support team. The role focuses on assisting users of a financial and accounting management platform for SMEs, with remote work in Portugal and quarterly on-site visits to Porto.You will handle requests, troubleshoot issues, and provide high‑level support, collaborating...

Seeking a French-speaking Helpdesk Support Technician for a remote role at a fintech company, providing Level 3 technical support via multiple channels and collaborating with internal teams.