Spanish & English Speakers | Customer Service | Lisbon, Portugal
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Te gustaría formar parte del equipo de atención al cliente?
Buscamos profesionales con dominio del español y un nivel avanzado de inglés para incorporarse al equipo de Customer Support.
Condiciones de la posición
Modalidad: Presencial.
Contrato laboral: 1 año.
Jornada: 40 horas semanales.
Idiomas: Español e inglés C1.
Formación inicial de aproximadamente 2 semanas, impartida en inglés.
Atender consultas de clientes y ofrecer soporte profesional y personalizado.
Gestionar consultas relacionadas con cuentas y facturación.
Proporcionar asistencia técnica y resolver incidencias.
Informar sobre productos, servicios y funcionalidades.
Identificar las necesidades de los clientes y ofrecer soluciones eficaces.
Garantizar una experiencia de atención al cliente de calidad.
Perfil requerido
Dominio del español.
Excelentes habilidades de comunicación.
Orientación al cliente y capacidad de resolución de problemas.
Facilidad para trabajar con herramientas digitales.
Disponibilidad para trabajar en turnos rotativos.
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