Remote German-English B2B Support Consultant
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Sendcloud is seeking a Customer Support Consultant to join our remote team from the Lisbon region. You will handle onboarding questions, shipping escalations, and multichannel communications for B2B merchants, delivering fast, clear resolutions and owning the customer experience. Based in Vale Do Tejo, you'll collaborate across Support to build product knowledge and improve processes, with a clear path to QA, coaching, or process improvement as you grow with Sendcloud.