Remote B2B Customer Support Consultant | Spanish/English

Há 5 dias

Lisboa, Portugal Sendcloud Tempo integral 21 000 € - 24 000 €/ano

Sendcloud, Europe’s leading e‑commerce shipping platform, is hiring a Customer Support Consultant to be the primary contact for our B2B merchants, handling onboarding questions and complex shipping escalations with speed and clarity from a fully remote setup based in the Lisbon/Vale do Tejo region.

You’ll manage a multichannel queue, resolving issues related to shipping, tracking, returns, and platform functionality, translating technical details into actionable steps for customers and