Remote B2B Customer Support Consultant | Spanish/English

Há 1 semana

Lisboa, Portugal Tempo integral

Sendcloud, Europe's leading e‐commerce shipping platform, is hiring a Customer Support Consultant to be the primary contact for our B2B merchants, handling onboarding questions and complex shipping escalations with speed and clarity from a fully remote setup based in the Lisbon/Vale do Tejo region.
You'll manage a multichannel queue, resolving issues related to shipping, tracking, returns, and platform functionality, translating technical details into actionable steps for customers and
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