Remote B2B Support Consultant — Italian
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Sendcloud in Portugal is seeking a Customer Support Consultant to be the primary contact for our B2B merchants, handling onboarding questions and complex shipping escalations with speed and clarity. You will manage a multichannel queue across calls, live chat, and tickets, shaping how merchants experience Sendcloud.
Based in Vale Do Tejo with fully remote work from the Lisbon region, you’ll build specialist knowledge across our carrier ecosystem and collaborate with the Support team to raise the
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