Senior Service Technician

As our new
Field Service Engineer
, you'll be delivering expert on-site installation, commissioning, maintenance, and repair services for Grundfos pump systems and water technology solutions that keep critical infrastructure running reliably across diverse customer environments. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
Location:
Lisbon (Paço de Arcos).
What you will be doing
As a key part of the Field Service team, you'll create impact by providing hands-on technical expertise that maximizes system uptime and strengthens long-term customer relationships.
Your main responsibilities include:
Perform on-site installation, commissioning, and start-up of Grundfos pump systems and water technology solutions
Diagnose and troubleshoot mechanical, electrical, and controls-related issues on customer equipment in the field
Execute preventive and corrective maintenance to optimize system performance and extend equipment life
Document service activities, generate detailed reports, and recommend system improvements to customers
Collaborate with sales, applications, and technical support teams to deliver seamless customer experiences
Provide technical training and guidance to customers on proper operation and maintenance of Grundfos products
What makes you a great fit
Above all, you're a hands-on technical problem solver with strong mechanical and electrical aptitude, excellent customer-facing communication skills, and a genuine drive to deliver outstanding field service. We'd also imagine that you are/have:
3+ years of field service experience with pumps, rotating equipment, or industrial mechanical/electrical systems
Strong knowledge of mechanical systems, electrical controls, and basic PLC/VFD troubleshooting
Valid driver's license and willingness to travel regularly to customer sites across the assigned territory
Technical diploma or degree in mechanical engineering, electrical engineering, or a related discipline
Fluent English and Portuguese language knowledge
It's a plus if you also:
Experience with Grundfos or similar pump and water technology products
Familiarity with building management systems (BMS) and HVAC applications
Relevant certifications such as journeyman electrician, OSHA *, or confined space entry
Why you'll love working here
Day to day, you can look forward to:
A working environment built around your needs, with flexible hours, home working opportunities and parental support.
Annual bonuses, health insurance and a strong focus on well-being activities.
Three days' additional paid leave for volunteering.
On-demand training and structured development programmes to support your growth.
Valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds. As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to applicable local laws and regulations.
Join Grundfos, apply today
Are you passionate about solving complex technical challenges on-site and ensuring customers get the most from their pump systems and water technology?
Then join our mission to pioneer smarter water solutions that reduce energy use and improve lives.