Commercial Administrative Assistant

Há 5 dias

Cascais, Lisbon, Portugal TopCer Tempo integral
pCommercial Administrative Assistant (Back Office) /ppbr/ppLocation: Cascais, Portugal /ppEmployment: Full-time, on-site /ppIndustry: Ceramics /ppbr/ppAbout TopCer /ppbr/ppTopCer is a Portuguese manufacturer specialising in unglazed porcelain tiles. Our tiles combine durability and resistance to wear, frost and chemicals with slip-resistant options for demanding spaces. With a wide choice of sizes, shapes, textures and colours, we work with clients on architectural and design projects in Portugal and internationally. /ppbr/ppThe role /ppbr/ppWe are looking for a Commercial Administrative Assistant to join our back-office team in Cascais. You will support customers and colleagues throughout the sales process, helping to keep communication, orders and administrative work organised and accurate. /ppbr/ppYour responsibilities will include: /ppbr/pp
* Responding to customers by email and telephone; /pp
* Handling enquiries, orders and customer complaints; /pp
* Maintaining records and supporting day-to-day administrative tasks; /pp
* Coordinating with colleagues across the business; /pp
* Helping to improve administrative processes. /ppbr/ppQualifications /ppbr/pp
* Fluency in written and spoken English; /pp
* Strong communication and organisational skills; /pp
* Experience in customer service, including order handling and complaint resolution; /pp
* Experience with administrative tasks, record keeping and data entry; /pp
* Basic knowledge of accounts payable and receivable; /pp
* A bachelor’s degree in Business Administration, Finance or a related field. /ppbr/ppAdditional languages, experience in the construction industry and advanced knowledge of AutoCAD are advantages. /p