Support applicatif FR speaker C2
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Et si votre prochaine opportunité professionnelle était avec Consort Portugal ?
Nous recrutons des professionnels Conseiller(e)s Client francophones
La mission est simple : aider et accompagner les clients dans l’utilisation de leurs outils et applications.
📞 100 % appels entrants
🚫 Pas de prospection, pas de vente
🤝 Du conseil, du support et de l’accompagnement
📍 Porto | 🏠 Hybride | 📄 CDI
⏲️ 08h00-17h00, LU-VE (week end libre)
💰 1 000 € à 1 500 € nets/mois
🍽️ Panier repas 10€/jour.
🇫🇷 Français C2 / natif
❤️ Assurance santé et assurance vie (15k) offertes
💻 Connaissances informatiques
Votre quotidien
Vous rejoignez une équipe d’assistance applicative intervenant dans un environnement banque et assurance.
Votre mission consistera notamment à :
✅ Répondre aux demandes des clients par téléphone / e-mail
✅ Les accompagner dans l’utilisation de leurs outils et applications
✅ Résoudre ou orienter leurs problématiques
✅ Garantir une excellente qualité de service
✅ Identifier et signaler les anomalies ou incidents
✅ Respecter les règles de sécurité et de confidentialité
✅ Partager les bonnes pratiques avec votre équipe
✅ Proposer des pistes d’amélioration pour optimiser le service
Nous recherchons avant tout
👉 Des professionnels ayant un véritable sens du service client
👉 Un excellent niveau de français, C2 ou natif
👉 Une bonne capacité d’écoute et de communication
👉 Une appétence pour l'univers informatiques
👉 De la rigueur et de la résilience
👉 Un bon esprit d’équipe
Pas besoin d’être commercial : ici, votre priorité est de prendre soin du client et de lui apporter la bonne solution.
📩 Intéressé(e) ? Échangeons
#Frenchspeaker, #Porto
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