Gaming Support with Ukrainian

3 semanas atrás


Lisbon, Portugal SmartRecruitments Tempo inteiro

Our client is a video gaming brand that consists of five home video game consoles, two handhelds, a media center, and a smartphone, as well as an online service and multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony.

  • Working hours: Monday to Friday from 08:00 to 19:00 (40h/week)
  • Loation: Lisbon

The activities:

  • Customer advice by telephone,email and chat; Helpcustomerswithpaymentissues;
  • Support for using PlayStation products, installing and synchronizing software and devices;
  • Effective assistance and advice when purchasing PlayStation products.

Qualifications

  • Fluency in Ukrainian
  • Interest in gaming 
  • Customer service experience with excellent verbal and written communication skills
  • Ability to provide efficient solutions, multi-task, and work under pressure in a dynamic, fast-paced, and changing environment
  • Strong problem-solving skills and attention to detail, with the ability to analyze, diagnose and resolve customer issues in a timely manner
  • Demonstrated ability to be a team player, adaptable, and flexible
  • Prior experience using CRM software and other support tools is a plus

Offer:

  • Salary: 1227€ gross month
  • Full-time position
  • Private health insurance
  • 22 days paid vacation per year

Note: When you apply for this vacancy, you are giving your GDPR consent to SmartRecruitments. We might share your CV details directly with our client for the purpose of recruitment.





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